Director, Business Development, Central Lab
Title: Director of Business Development – Central Lab Services
Location: Remote, USA
Full-time
Frontage Laboratories Inc. is an award winning, publicly listed (HKSE), full-service CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada, and China, and growing over 30% YOY. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.
Position/Job Summary:
- Grow existing business and identify central lab business from new clients.
- Assesses client satisfaction and recommends opportunities for improvement to ensure the overall success of the account.
- Serve as client point of escalation on all key accounts.
- Identify and develop central lab business in assigned territories with new and existing accounts.
- Work closely with the proposal development and marketing teams.
- Fosters a customer-centered culture focused on the delivery of quality service to clients through synergized team efforts.
- Participates in sponsor’s visit activities, maintaining a strong relationship with our clients and external vendors.
- Contributes to the Company’s business development events/activities by providing strategic consultancy to marketing and Business Development colleagues.
Roles & Responsibilities:
- Strong commercial acumen with skills to identify and develop sales leads, professionally present capabilities, manage the sales process through close and handle all aspects of contract negotiations.
- Advanced leadership skills and business acumen with a comprehensive understanding of the organization and functional areas.
- Strong customer relationship management skills
- Solid competitive and business intelligence with ability to convert strategies into profitability & business growth.
- Demonstrated strategic planning skills.
- Basic negotiation skills
- Strong organizational agility and drive for results
- Analytical skills as well as excellence in oral and written communications.
- Experienced User of SFDC as CRM
- Ability to travel as needed, sometimes at short notice.
- Ability to handle multiple issues on multiple projects simultaneously.
- Strong attention to detail, prioritization, and time management proficiencies
Educational Requirements:
- Bachelor’s degree required; 5+ years of experience in a CRO, Central Lab, Pharmaceutical or lab sales industry experience.
Salary and Benefits:
Frontage Laboratories offers a competitive compensation and benefits package including health and dental insurance, a 401(k) plan, disability insurance, and life insurance
Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Skills Required
- Bachelor's degree
- 5+ years of experience in a CRO, Central Lab, Pharmaceutical or lab sales
- Strong customer relationship management skills
- Experienced User of SFDC as CRM
What We Do
Frontage Laboratories, Inc. is a CRO that provides integrated, science-driven, product development services throughout the drug discovery and development process to enable pharmaceutical and biotechnology companies to achieve their development goals. Comprehensive services include drug metabolism and pharmacokinetics, analytical testing and formulation development, preclinical and clinical trial material manufacturing, bioanalysis, preclinical safety and toxicology assessment and early phase clinical studies. Frontage has enabled many biotechnology companies and leading pharmaceutical companies of varying sizes to advance a myriad of molecules through development and file regulatory submissions in the United States, China and other countries.
