Director, Business Analytics

Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt and move toward a stronger financial future. Through customized lending solutions, competitive rates, and personalized support, our mission is to simplify the lending process and help our clients achieve financial well-being. We are committed to making credit more affordable and accessible; backed by a culture grounded in compliance and ethics, and technology built around the people we serve.

We are growing quickly, and we are looking for new collaborators to help us reach the next level. If you want to join a forward-thinking, rapidly growing organization where helping people is the number one goal, we want to hear from you.

The Director of Business Analytics will own the analytics strategy behind our originations engine, including customer acquisition, acquisition channel performance, funnel conversion, and the quality and value of the borrowers we bring on. You will personally drive this work, partnering closely with senior leadership, operations, product, and credit, and serving as the executive-level voice the business relies on for originations analytics.

A successful Director will quickly build a deep understanding of the business, set the analytical agenda for originations, and communicate results and strategic recommendations clearly to the executive team and board. The ideal candidate is a results-driven, strategic individual contributor who thrives in a dynamic, high-growth environment, and who is equally comfortable shaping multi-quarter analytics strategy, writing production-quality SQL and Python, and presenting recommendations to the C-suite.

Above Lending is a Chicago-based company and is looking for candidates in the Chicagoland area. This is a Hybrid position based in Downtown Chicago.

What You'll Do

• Own the analytics strategy and roadmap across the originations funnel, from acquisition channel performance through conversion, borrower quality, and customer value.
• Personally write and deliver rigorous analysis in Python and SQL, holding your own work to a production-quality bar.
• Set the framework for experimentation across the originations function, partnering with senior leadership, product, and operations to ensure statistical rigor in how results are interpreted and acted on. 
• Define the KPIs that matter most to originations and company performance, and hold the broader organization accountable to them. 
• Present findings, strategic recommendations, and your analytical roadmap to executive leadership and the board, translating complex analysis into clear, decisive action.
• Proactively identify operational challenges and growth opportunities across the business, setting your own priorities ahead of escalation. 
• Represent business analytics in cross-functional and executive forums, influencing company-wide strategy on acquisition, credit, and growth.

What We Look For

• Bachelor's or Master's degree in a STEM, business, or other analytical field; MBA a plus
• 7 or more years of experience in business analytics, strategy, marketing, product analytics, or a related quantitative role
• Prior experience in financial services, consumer lending, strategy consulting, or a high-growth startup strongly preferred
• Strong, hands-on proficiency in both SQL and Python, with the judgment to know when to go deep personally versus delegate
• Demonstrated ability to set strategic direction for an ambiguous, evolving function and translate it into roadmap and priorities
• Excellent executive communication skills, with a track record of presenting to and influencing C-suite and board-level stakeholders
• Strong command of data visualization and storytelling, with the ability to present complex findings clearly and persuasively to non-technical audiences
• Energized by a fast-paced, evolving environment and skilled at developing analytical talent