Director, Analytics

Director, Analytics
Full time, Exempt
www.masterworks.agency

Join Us in Reimagining Fundraising at Masterworks:

At Masterworks, we partner with faith-based, nonprofit clients to help them achieve their missions. We're dedicated to crafting compelling narratives and data-driven strategies that inspire generosity and drive growth, always aligning our work with their world-changing goals.

Your Opportunity to Lead and Innovate:

We’re seeking an intellectually curious and strategic business leader to become our Head of Analytics. This isn't just a role; it's a chance to spearhead the next generation of measurement and analytics at Masterworks, directly shaping how we empower ministries to flourish. If you're a seasoned professional committed to continuous learning, passionate about new ideas, and ready to transcend traditional analysis to provide transformative business leadership, we want to hear from you.

You will architect a new, data-driven direction, shaping client strategies, cultivating a high-performing team, and driving the development of innovative analytical products. Your leadership will be key to establishing Masterworks as the definitive market leader in non-profit data insights. You'll oversee client reporting and growth planning, ensuring our analytics—fueled by exploring novel methodologies—translate into tangible success for our clients and for Masterworks. We're looking for someone with a profound understanding of non-profit marketing, exceptional analytical and business acumen, and an inherent desire to investigate and learn. You will foster a culture of intellectual curiosity and data-driven decision-making, making the complex simple and actionable to achieve incredible impact.

How You’ll Make an Impact (Primary Responsibilities):

Strategic Business Leadership & Impact:

• Define and implement a forward-thinking analytics vision and strategy that aligns with Masterworks’ company goals, driving business growth for us and our clients through continuous exploration of emerging trends.
• As a key leader, leverage your curious mindset to translate data insights into innovative, actionable recommendations that optimize fundraising and maximize the Kingdom impact of our clients.
• Identify new business opportunities, efficiencies, and strategic pivots by courageously investigating unconventional ideas.

Client Partnership, Strategy & Growth:

• Collaborate with internal teams to develop and present comprehensive, data-driven client growth strategies that incorporate fresh perspectives and deliver clear, outstanding results.
• Engage directly with key clients to deeply understand their evolving objectives, present strategic findings, and build enduring, trust-based relationships focused on shared success.
• In partnership with the Growth Team, lead analytical support for new partnerships, creating compelling, innovative analytic plans that showcase the Masterworks difference.

Team Leadership & Organizational Empowerment:

• Build, mentor, and lead a dynamic analytics team, fostering their growth by encouraging intellectual curiosity and a passion for continuous learning and client success.
• Cultivate a collaborative, consultative culture where the team serves as a center of excellence, consistently generating fresh ideas and impactful solutions.
• Equip employees across Masterworks with an understanding of donor data, measurement, strategy, and the power of exploring new analytical approaches.

Innovation, Product Development & Market Leadership:

• Drive the innovation and development of a market-leading suite of interactive dashboards, reports, and analytical products, fueled by a proactive investigation of new technologies to better serve our clients.
• Stay ahead of industry trends, proactively researching and implementing innovative techniques to keep Masterworks—and our clients—at the forefront.
• Work closely with the Chief Philanthropic Economist to champion new tests and methodologies, sharing insights through blogs, research, and industry events that advance the field of nonprofit fundraising.

Advanced Analytics & Insight Generation:

• Oversee data collection, transformation, and analysis to evaluate campaign performance and unlock deep insights into donor behavior.
• Guide the team in advanced analytics (data mining, predictive modeling, A/B testing), always exploring new and effective approaches to derive actionable insights and foster a "test and learn" culture that drives results.

What You Bring to the Team (Position Requirements):

Education:

• Bachelor's degree in a quantitative, marketing, or related field (Statistics, Mathematics, Economics, Computer Science, Data Science, Communications).
• An advanced degree is a strong plus.

Experience:

• 10+ years in analytics, with significant experience partnering with non-profits in their marketing and fundraising efforts, including direct response (direct mail, digital, broadcast, telemarketing) and digital marketing/eCommerce.
• Proven experience in a significant business leadership role, mentoring teams and influencing executive strategy to achieve remarkable outcomes.

Skills & Qualifications:

• Business & Strategic Acumen: Exceptional strategic thinking and problem-solving; ability to connect analytical outcomes to business performance and drive sustainable growth for clients.
• Leadership & Communication: Strong leadership skills to build and inspire curious, results-oriented teams; excellent interpersonal and presentation skills to convey complex data stories with clarity and conviction to diverse audiences.
• Analytical & Technical Expertise: Deep knowledge of non-profit marketing and fundraising dynamics. Expertise in data-driven decision-making, ROI focus, and advanced analytical methodologies (A/B testing, modeling, segmentation), with a zeal to adopt new methods. Proficient with data science technologies and programming languages, BI tools, web analytics, and ideally SQL.
• Personal Attributes:

• A genuine passion for learning, asking "why," and proactively investigating new ideas, technologies, and analytical approaches to unlock greater impact.
• A growth mindset, with enthusiasm for telling inspiring, truthful data narratives that achieve breakthrough results for our clients.
• An effective collaborator who thrives in partnership with diverse stakeholders.
• A deep understanding of donor/customer-centricity and its power to optimize experiences.