Director, AI Translation & Adoption - Data & Technology

Posted Yesterday
2 Locations
Remote
Expert/Leader
Pharmaceutical
The Role
Lead enterprise-wide AI adoption by translating technical AI concepts for non-technical stakeholders, curating education and communications, partnering with change management and L&D, triaging requests, and building a team to drive measurable AI adoption across the organization.
Summary Generated by Built In

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

We are seeking a Director, AI Translation & Adoption, to join our AI Enablement team in a remote capacity located on the East Coast. In this strategic leadership role, you will drive the adoption and integration of AI capabilities across Parexel, translating complex technical concepts into accessible, actionable guidance for non-technical stakeholders. As Director, AI Translation & Adoption, you will serve as the connective tissue between our AI Enablement team and the broader organization, partnering with organizational change management, learning and development, and corporate communications to ensure AI initiatives create meaningful impact at scale.

This position is critical to our mission of democratizing AI knowledge across Parexel. You'll collaborate with cross-functional teams including SPOCs, change ambassadors, and business unit leaders to shape how AI is understood, adopted, and leveraged across the enterprise. You'll lead a team that curates AI education programming, develops strategic communications, and builds the organizational capability to embrace AI-driven transformation. With diverse teams and continuous learning opportunities, this role offers the chance to influence how a global organization adopts transformative technology.

Key Responsibilities
  • Own the AI adoption posture across Parexel, determining what AI capabilities are emphasized, when, and to which audiences, ensuring strategic alignment with organizational priorities
  • Curate and oversee the AI communications and education calendar, translating the enterprise AI roadmap and product status into forms that partner organizations can effectively consume and act upon
  • Lead the team's work translating highly technical AI and generative AI concepts into clear, accessible language for non-technical audiences while maintaining technical accuracy across all AI messaging
  • Brief organizational change management, learning and development, corporate communications teams, and the SPOC and change ambassador networks on AI direction, updates, and strategic implications
  • Oversee the AI education calendar including lunch and learns, speaker series, role-based learning paths, and topical sessions, partnering with learning and development on delivery infrastructure
  • Operate as a service function to partner organizations, triaging and prioritizing AI-related requests while maintaining predictable capacity commitments that enable partners to plan with confidence
  • Partner with corporate communications on brand alignment for AI content and external messaging, and with organizational change management on internal change communications tied to AI tool launches
  • Maintain working relationships with business unit leaders, SPOCs, and change ambassadors across Parexel, serving as the AI subject-matter authority in cross-functional forums
  • Lead and develop a team responsible for adoption liaison, translation, and education programming, building AI fluency and translation capabilities over time
Candidate Profile

You'll thrive in this role if you bring:

  • Exceptional ability to translate complex technical concepts into accessible, accurate language for non-technical audiences without sacrificing precision
  • Excellent written and verbal communication skills across diverse formats including briefings, presentations, written content, and working sessions
  • Strong stakeholder management and partnership skills, particularly with organizational change management, learning and development, and corporate communications functions
  • Sound judgment in curating what messages reach which audiences and when, with the ability to read organizational dynamics and build trust
  • Comfort serving as the AI subject-matter authority in non-technical settings, balanced with the wisdom to defer to experts when appropriate
  • Experience working in technology adoption, change management, or organizational transformation initiatives
Required Qualifications
  • Bachelor's degree required (field flexible: technical, communications, organizational psychology, or related)
  • 10+ years in roles that combine technology and communications, such as adoption leadership, technical product marketing, change management for technology programs, or similar
  • Strong working knowledge of AI and generative AI concepts; able to maintain credibility with technical teams while remaining accessible to non-technical audiences
  • Demonstrated experience partnering with organizational change management, learning and development, and corporate communications functions
  • Familiarity with adoption metrics and the operational definitions of adoption including active usage, integrated workflow, and demonstrated value
Preferred Qualifications
  • Advanced degree in a related field
  • Experience in regulated industries such as life sciences, healthcare, or financial services
  • Experience leading teams in technology, communications, or organizational development
Benefits and Compensation
  • Health, Vision & Dental Insurance
  • Tuition Reimbursement
  • Vacation/Holiday/Sick Time
  • Flexible Spending & Health Savings Accounts
  • Work/Life Balance
  • 401(k) with Company match
  • Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer
Parexel is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Skills Required

  • Bachelor's degree
  • 10+ years in roles combining technology and communications, adoption leadership, technical product marketing, or change management for technology programs
  • Strong working knowledge of AI and generative AI concepts
  • Demonstrated experience partnering with organizational change management, learning and development, and corporate communications
  • Familiarity with adoption metrics and operational definitions of adoption (active usage, integrated workflow, demonstrated value)
  • Exceptional ability to translate complex technical concepts into accessible, accurate language for non-technical audiences
  • Excellent written and verbal communication skills across briefings, presentations, and written content
  • Experience working in technology adoption, change management, or organizational transformation initiatives
  • Advanced degree in a related field
  • Experience in regulated industries such as life sciences, healthcare, or financial services
  • Experience leading teams in technology, communications, or organizational development

Parexel Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Parexel and has not been reviewed or approved by Parexel.

  • Healthcare Strength Health coverage is described as comprehensive, including medical, dental, vision, HSA/FSA options, and company-paid disability insurance. Descriptions often portray the package as strong or “top notch,” adding meaningful value.
  • Retirement Support Retirement offerings include a 401(k) with company matching and, in some regions, generous pension contributions. Core financial protections are emphasized as a solid part of the total rewards.
  • Leave & Time Off Breadth Time-off programs include ample PTO or flexible/unlimited RTO alongside flexible schedules and remote/hybrid options. Work-life balance support from managers is highlighted as a practical advantage.

Parexel Insights

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The Company
HQ: Raleigh, NC
20,524 Employees

What We Do

Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory and therapeutic expertise, our team of more than 21,000 global professionals collaborates with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere. Our depth of industry knowledge and strong track record gained over the past 40 years is moving the industry forward and advancing clinical research in healthcare’s most complex areas, while our innovation ecosystem offers the best solutions to make every phase of the clinical trial process more efficient. With the people, insight and focus on operational excellence, we work With HeartTM every day to treat patients with dignity and continuously learn from their experiences, so every trial makes a difference. For more information, visit parexel.com. Community Guidelines Because Parexel’s social media channels are open to the general public and employees, we are not responsible for views expressed other than our own. However, we do not tolerate posts that are: • Abusive, harassing or threatening to others. • Defamatory, offensive, obscene, vulgar or depicting violence. • Hateful targeting by race/ethnicity, age, color, creed, religion, gender, sexual preference or orientation, nationality or political beliefs. • Sexually explicit or pornographic. • Fraudulent, deceptive, libelous, misleading or unlawful. • Referencing criminal or illegal activity. • Spamming. We reserve the right to remove any comments that do not adhere to our guidelines as well as report users who violate the rules of our page.

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