Director of AI Engineering, Internal Products

Posted 2 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
250K-290K Annually
Expert/Leader
Automotive • Mobile • Social Impact • Transportation
We’re putting our heads together to modernize mobility, one shared ride at a time.
The Role
Leads an engineering team building AI-powered internal products and an employee-facing development platform. Responsibilities include defining architecture and engineering standards, applying AI-native development practices, establishing integrations, permissions, infrastructure, testing, deployment, observability, and governance, partnering with business teams to identify high-impact opportunities, and recruiting and developing engineers.
Summary Generated by Built In

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As the Director of AI Engineering, Internal Products at Via, you'll lead an engineering team that builds high-impact internal products using AI-native development practices, while pioneering a platform that enables people across the company to create their own software with AI agents. We call these empowered employees “nano engineers.” This is an opportunity to shape a new engineering discipline, solve problems across the business, and multiply our capacity to innovate.

About the Role:

  • Build products that make our business run better, from internal systems supporting Finance, HR, Ops, Sales and Marketing to tools that help field teams coordinate work, surface operational insights, resolve exceptions, manage resources, and make better decisions in real time
  • Work closely with the people doing the work, understand their needs firsthand, and turn those insights into products that deliver measurable business impact
  • Rethink software development in the age of AI, using coding agents, AI-assisted development, automated testing, and new engineering workflows to accelerate the journey from identifying a problem to delivering a solution
  • Lead the development of our AI-powered internal development platform, building the integrations, permissions, infrastructure, testing, deployment, and governance needed to make employee-created software reliable and useful
  • Recruit, develop, and lead exceptional engineers, and define the architecture, engineering standards, operating model, and culture that will allow the team to scale its impact
  • Partner with leadership across the company to identify the highest-impact opportunities for software and AI, and challenge conventional assumptions about what to build versus buy

About You:

  • An exceptional engineering leader with a strong technical foundation and experience building and shipping production software; you’ve led engineers, made sound architectural decisions, and delivered systems that people depend on
  • An AI-native builder who actively explores and uses modern AI coding tools and agents, and is excited to rethink how an engineering team should operate
  • A pragmatic systems thinker who understands security, permissions, integrations, observability, testing, and maintainability, and knows how to apply the right level of rigor to each use case
  • A product thinker who cares about the problem being solved, not just the technology, and can turn ambiguous needs into useful products
  • Comfortable with ambiguity; you’re happy to move between strategy, architecture, hands-on building, and working directly with business teams
  • An organizational multiplier, excited about enabling other people to solve problems independently

Compensation and Benefits

  • Base Salary Range: $250,000 - $290,000 per year plus variable pay and equity as part of a total compensation package. Final compensation will be determined by the candidate’s experience, knowledge, and skills.
  • Comprehensive health coverage, with low-cost dental and vision plans. 
  • A 401(k) with company match and vesting. 
  • Fully paid parental leave for new parents, with extended leave options. 
  • Additional benefits (mental health, pet insurance, and other wellness perks). 
  • 20 days of paid time off (PTO) annually. 

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Via is an equal opportunity employer.

#LI-CG2

Skills Required

  • Experience building and shipping production software that people depend on
  • Experience leading engineers and making sound architectural decisions
  • Hands-on use of modern AI coding tools and agents
  • Understanding of security, permissions, integrations, observability, testing, and maintainability
  • Ability to turn ambiguous business needs into useful products
  • Ability to work across strategy, architecture, hands-on development, and business partnership
  • Experience recruiting, developing, and leading engineering teams

Via Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Via and has not been reviewed or approved by Via.

  • Fair & Transparent Compensation — Pay is considered fair or competitive in some roles, with mentions of high base salaries and achievable incentives. Feedback suggests equity is available and sometimes easy to exercise after vesting.
  • Equity Value & Accessibility — Equity is referenced as part of the package and viewed positively in certain cases. Feedback suggests equity terms can be favorable and contribute to overall compensation satisfaction.
  • Healthcare Strength — Healthcare benefits are highlighted as a strong point within the benefits package. Feedback suggests health coverage is valued by some employees.

Via Insights

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The Company
HQ: New York, NY
Year Founded: 2012

What We Do

We build technology that changes the way the world moves. Our guiding principle is simple: the future of transportation is dynamic, shared public mobility — the kind that reduces carbon emissions across cities, compliments existing transit infrastructure, and provides equitable access to efficient, affordable ways of getting around. For everyone.

Why Work With Us

You’ll work in an established startup that’s growing at staggering speed. We have plenty of room for the most bold among us to dream it up and make it happen. You’ll be empowered to experiment, and encouraged to challenge what we’ve already done while making stuff no one’s even thought of yet.

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