Lead enterprise AI strategy and transformation to enhance customer experience and intelligent decisioning.
Drive scalable AI product development, adoption, and business impact across global teams.
Key Responsibilities
- Define and execute AI strategy aligned with business and digital goals
- Advise leadership on AI opportunities, maturity, and impact
- Lead AI Centre of Excellence (CoE) and governance frameworks
- Drive AI adoption across regions and business units
- Own AI product roadmap (GenAI, LLMs, copilots, personalization)
- Build AI decisioning capabilities, data models, and platforms
- Manage AI partner ecosystem (vendors, academia, innovation partners)
- Collaborate with product and tech teams for AI integration and scalability
- Promote agile, user-centric product development
Technical Skills
- Strong experience in AI product development and agile teams
- Expertise in GenAI, LLMs, AI architecture, and MLOps
- Experience with Azure, Azure OpenAI, Databricks
- Knowledge of enterprise data platforms
- Salesforce/SAP exposure (preferred)
Experience
- Proven leadership in AI/digital product roles in global organizations
- Experience delivering AI and customer experience solutions at scale
- Strong background in building AI capabilities and operating models
- Ability to influence senior stakeholders and lead global teams
Top Skills
What We Do
We built Trackmind to be the partner we always wished we’d had. We got our start 10 years ago, designing both physical products and software for leading companies. Along the way, we’ve experienced every possible headache that comes with bringing products to market -- hiring agency after agency, constantly taking three steps forward and two steps back. Our services are intended to simplify and accelerate growth for ambitious companies at different stages in their journey
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