Director of Administrative Services

JOB SUMMARY:00

The Director of Administrative Services supports the Office of the President and Academic Affairs by providing high-level administrative, project, and operational support to advance Greensboro College's mission and ensure the effective functioning of the President's Office. The position also supports Academic Affairs by coordinating faculty administrative processes, shared governance functions, and institutional initiatives.

The Director manages key workflows, prepares presentations, briefing materials, coordinates cross-functional projects, and provides administrative support for institutional committees, faculty governance bodies, and Board-related activities. The position plans and executes meetings, events, and special projects; facilitates communication and collaboration across campus; and helps ensure timely follow-through on strategic priorities.

Reporting to and working closely with the President, Chief of Staff, Dean of Faculty, and Secretary of the Board of Trustees, the Director partners with campus stakeholders to provide exceptional service, maintain effective operations, and support the successful execution of institutional goals and initiatives.

DUTIES AND RESPONSIBILITIES:

• Consistently perform duties with the highest level of confidentiality. 

• Acquire and maintain sound knowledge and understanding of the organization’s policies, mission and goals, and use that knowledge and understanding in order to represent the office of the president in a variety of settings. 

• Coordinate the President’s activities, travel and calendar to maintain efficient and best use of time. 

• Prioritize and respond to the President’s communication. 

• Develop and maintain electronic files for all communication and track meetings and projects led by the President’s Office and other senior administrative officials. 

• Support and prepare for Faculty related meetings and provide subsequent reports.  

• Lead the office in organization and skilled use of SharePoint, OneDrive, and related Microsoft document systems (PowerPoint, Word, Excel included) 

• Ability to make decisions, unsupervised and without input when needed. 

• Ability to be in the office during regular business hours and occasional evening or weekend hours.  

• Represent the college by creating and maintaining a good working relationship with the college community, Board of Trustees, community members and others who interact with the college. 

• Participate with the President and other senior staff in planning, project management and problem resolution. 

• Manage projects assigned that require assistance from a variety of departments and operate as part of the Presidential office team. 

• Coordinate the efforts of various departments to deliver projects on time, including supporting institutional and faculty awards and ceremonies.  

• Ability to analyze and operate within established budgets, process expenses and maintain records. 

• Plan and execute college events and meetings on behalf of the president’s office in coordination with other offices to include receptions, Open Forums, Recognition Day Ceremonies and academic events. 

• Create presentations and materials to be used internally, with the Board of Trustees and with external audiences. 

• Serve on committees and attend meetings as the President’s representative as necessary. 

• Serve as staff support for institutional committees and meetings such as (but not limited to) Strategic Planning Committee, SACSCOC Steering Committee, Executive Committee, Board of Trustees, Faculty meetings, Curriculum and Instruction meetings, and other ad hoc committees as necessary. 

• Complete other duties as required. 

SKILLS AND QUALIFICATIONS:

• Excellent attention to detail 

• Excellent written and verbal communication skills  

• Able to manage several tasks at once, work collaboratively and independently  

• Ability to handle complex and sensitive functions with discretion 

• Ability to investigate and analyze information and draw conclusions. 

• Ability to gather data, compile information, and prepare reports. 

• Ability to represent the President and Board of Trustees in a range of settings. 

• Ability to maintain a professional culture expected in the President’s Office.

EXPERIENCE/TRAINING:

Bachelor's degree with three to five years progressive experience.  Advanced knowledge of Microsoft Office including SharePoint, OneDrive and the utilities within these platforms.