Director of Ad Operations

In This Role, You can Expect To

• Manage day-to-day operations and workflows for direct-sold and programmatic campaigns across display, video, native, and other formats  
• Build and lead a best-in-class Ad Operations team  
• Establish challenging Quarterly OKRs for your team that ensure personal and corporate growth  
• Manage post-sale customer interactions to collect digital assets, oversee complex campaign launches and provide detailed campaign reporting, ensuring maximum customer satisfaction
• Partner with Product, and Engineering teams to develop and launch new monetization products and strategies  
• Oversee ad quality control and troubleshooting, including escalation with tech partners   
• Develop and maintain robust reporting and analytics infrastructure for revenue forecasting and campaign performance  
• Stay ahead of industry changes, such as third-party cookie deprecation, privacy shifts, and bidding mechanics  
• Create scalable documentation, training, and SOPs to support a high-performing ad ops organization  

To Thrive in this Role, You Have These Qualifications

• 8+ years of experience in digital advertising, with at least 5 in ad operations leadership roles 
• Deep expertise in Google Ad Manager, Order Management Systems, Inventory Quality, and Data Analysis 
• Experience managing cross-functional teams and communicating technical topics with both non-technical stakeholders as well as external advertising customers/agencies 
• Excellent project management, documentation, and stakeholder management skills 
• Proven success optimizing revenue across a diverse ad stack and high-traffic publisher environments 
• Data-driven decision-maker with strong analytical and forecasting skills 
• Clear understanding of industry trends including privacy regulation, audience data strategies, and measurement frameworks 
• Comfortable navigating fast-paced, high-growth environments with evolving priorities 
• A passion for both the operational detail and the strategic impact of advertising technology 

How You Play

• Ownership over Participation- You take responsibility for achieving holistic outcomes, prioritize key objectives, and adapt quickly when situations require a different approach. You follow through even against the toughest challenges.  


• Team over Stars- You are a bridge builder, establishing processes and relationships with teams outside your own. You work to rally around common goals, find win-win solutions, compromise when necessary, and help others succeed.  


• Growth over Comfort- You are driven by a desire to grow and actively seek opportunities to expand your comfort zone, skills, and confidence. You embrace new challenges with curiosity, accepting discomfort and failure as opportunities to learn.


• Fairness over Popularity- You approach decisions with a scientist’s mindset, challenging your assumptions and remaining objective. You consider long-term impact rather than relying on short-term gains, proactively seek others’ perspectives, and manage emotions in decision-making.