Director of Account Management

Reposted 7 Days Ago
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Tel Aviv Yaffo
Hybrid
Senior level
Digital Media • Music • Other • Social Media
Join the Creators
The Role
The Director of Account Management leads multiple teams, focusing on growth, retention, customer satisfaction, and implementing best practices in account management.
Summary Generated by Built In
Description

Artlist is where the creative arts meet technology. If there’s one thing we all have in common, it’s a love of music and film, which is why we build innovative products to help global brands and individual creators make amazing videos.

We revolutionized the industry with a radical new music licensing model that has since become the global standard.

Artlist is now the go-to platform for over 26M users worldwide. They range from top-tier global brands like Google, Apple, Amazon, Microsoft, and Calvin Klein to social creators, video editors, and more.

Our products:

Artlist: an all-in-one platform for video creation, including high-quality and curated royalty-free music, SFX, footage, templates, plugins, AI tools and more. 

Motion Array: the ultimate creator hub with top-tier templates, plugins, music, SFX, footage, AI voiceover, motion graphics, and more.

We’re looking for an experienced and strategic Director of Account Management to lead our Account Management teams in Israel. In this senior role, you'll be responsible for scaling, mentoring, and enabling multiple high-performing teams, implementing best practices, ensuring ongoing account success, renewal growth, and expansion.

This is a fantastic opportunity for a hands-on leader with a deep understanding of SaaS dynamics and customer-centric growth.

Responsibilities:

  • Lead, develop, and manage strong teams of Account Managers.
  • Focus on hiring top talent and a winning organization.
  • Define and implement best-in-class account management practices and workflows.
  • Drive account retention, expansion, and customer satisfaction metrics.
  • Work closely with Sales to align on customer lifecycle goals and handoffs.
  • Establish scalable processes and KPIs to monitor team performance and customer outcomes.
  • Support strategic enterprise accounts when necessary.
  • Collaborate with product and marketing teams to ensure the voice of the customer is heard.

Requirements
  • 5+ years of experience in Account Management, with at least 2+ years in managing teams.
  • Proven experience hiring, managing, and scaling teams in Israel.
  • Strong background in working with SaaS companies – must.
  • Demonstrated success in leading customer-facing teams to hit growth and renewal targets.
  • Strategic thinker with excellent communication and stakeholder management skills.
  • Fluent in English; Hebrew is a plus.

Top Skills

SaaS

What the Team is Saying

Anthony Damski
Summaya Aziz
Yona Bulkin
Roy Mayer
Stavros Evripidou
Noa Elazar
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The Company
HQ: Tel Aviv
450 Employees
Year Founded: 2016

What We Do

Artlist is a leading creative technology company that empowers global brands and individual creators with an extensive catalog of over 2.5 million high-quality, exclusive digital assets created by award-winning artists. Users also benefit from powerful creative tools, such as AI voiceover with an exclusive voice catalog and advanced video effects plugins.

Trusted by over 26M users, including global brands like Google, Amazon, Microsoft, and Calvin Klein, Artlist offers a complete solution for video creation.

Artlist’s mission is to empower people to create without limits, through the Artlist all-in-one video creation platform and the Motion Array catalog. Both offer a simple global license with unlimited usage.

Recognized as a top startup by Wired and LinkedIn, Artlist, founded in 2016, continues to revolutionize the creative industry with unique assets under a subscription-based model.

For more information, please visit www.artlist.io.

Why Work With Us

Joining Artlist means being part of an innovative, creative, and growth-oriented company where your contributions will make a significant impact. We provide a creative environment, growth opportunities, collaborative culture, and flexible work options.

Gallery

Gallery

Artlist Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

4 days a week from our offices in Soho and Fridays from home

Typical time on-site: 4 days a week
HQTel Aviv-Yafo, IL
New York, NY
Norwich, GB
Learn more

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