Director of Account Management

Posted 4 Hours Ago
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Valletta, Reġjun tal-Port, MLT
In-Office
Senior level
Gaming • Information Technology • Software
The Role
Leads the Account Management function, team strategy, client portfolio, revenue growth, retention, commercial negotiations, forecasting, and performance reporting. Builds strategic relationships with operators and platforms, identifies expansion opportunities, manages commercial risks, and partners with Sales, Marketing, Product, and senior leadership to improve client outcomes and company revenue.
Summary Generated by Built In
About the role
We are looking for a commercially driven Director of Account Management based in Malta to lead our Account Management function and grow revenue across our existing operator and platform portfolio. You will own the strategy, the team and the results, working closely with Sales, Marketing, Product and senior management.​​​​​​​​
Responsibilities
* Leadership & Team
* Lead, mentor and develop the Account Management team, including team leads and senior account managers, building a high-performing, accountable and commercially driven function.
* Define the Account Management strategy, objectives, KPIs and performance standards, and act quickly where performance falls short.
* Own recruitment, onboarding, training, portfolio allocation and resource planning across the team.
* Portfolio & Revenue Growth
* Take full ownership of our existing operator and platform portfolio, driving Net Revenue growth, retention and long-term partnerships.
* Identify growth opportunities across the portfolio: new market entries, additional site launches, direct integrations and improved commercial terms.
* Build strategic account plans for key clients and lead regular business reviews with clear action plans.
* Commercial Execution
* Lead negotiations and renegotiations with operators and platforms to secure profitable agreements.
* Maximise game performance on operator platforms through premium positioning, promotions, visibility and new releases, working closely with Marketing.
* Ensure a smooth handover of new clients from Sales, and feed market trends and client feedback into Product and Games.
* Anticipate and manage commercial risks, from declining accounts to competitive threats.
* Reporting & Planning
* Own commercial forecasting and account growth plans, ensuring accuracy and alignment with company targets.
* Build and improve Account Management processes, reporting and performance tools.
* Provide regular performance updates and strategic recommendations to the CCO and senior management, and contribute to annual budgeting and planning.
What Success Looks Like in Your First 12 Months
* A structured, accountable Account Management function with clear KPIs and reporting
* Measurable Net Revenue growth from the existing portfolio
* Stronger, deeper relationships with our key operators and platforms

Requirements
* 7+ years in B2B iGaming account management, with at least 3 years leading account management teams
* Proven track record of growing revenue from an existing client portfolio and negotiating commercial agreements
* Commercially sharp and data-driven: comfortable turning performance data into clear commercial actions
* A hands-on leader who sets high standards, holds people accountable and develops talent
* Excellent communication and stakeholder management skills, from operators to internal teams
Good to know
* In order to be considered, please submit your CV in English
* We kindly ask for your understanding that we can only consider applicants based in Malta
Why Work for Booming Games
Founder led. Impact driven. Employee centric.
At Booming Games, we're reshaping the iGaming world with our remote-first approach. Our rhythm? Thrilling slot games with captivating features and stunning designs released every two weeks - no exceptions! Here, it's all about co-ownership and real growth. Dive into a diverse team where your input powers every game we craft!
Our perks
* We’re a 100% remote-first company, offering a best-in-class remote experience
* Competitive package
* Family-friendly policies
* Career growth opportunities
* Zestful working environment
* Knowledge sharing opportunities
* Dynamic culture surrounded by industry experts
* Company social events for team bonding
Contact
HR Team

Skills Required

  • 7+ years of experience in B2B iGaming account management
  • At least 3 years of experience leading account management teams
  • Proven track record of growing revenue from an existing client portfolio
  • Experience negotiating commercial agreements
  • Strong commercial judgment and data-driven decision-making skills
  • Hands-on leadership, accountability, and talent development skills
  • Excellent communication and stakeholder management skills
  • Based in Malta
  • CV submitted in English
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The Company
HQ: Msida
200 Employees

What We Do

Booming Games is a leading B2B provider of high-end, innovative video slot games for the online casino market. They deliver a diverse portfolio of uniquely themed gaming solutions to aggregators and B2C operators worldwide. Focused on excellence and rapid growth, the company combines cutting-edge technology and artistry to create immersive gaming experiences, aiming to shape the future of the iGaming industry.

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