Digitalization & Implementation Manager

The position
We are seeking a highly skilled and motivated Digitalization Implementation Manager to join our dynamic team in Sofia, Bulgaria. Could it be you?
The ideal candidate will come from a CRA or Trial Manager background and have experience in managing the implementation of clinical systems and software solutions. As a Digitalization System Implementation Manager, you will play a crucial role in overseeing the successful deployment of our innovative clinical software platforms, ensuring seamless integration with existing systems and workflows. You will lead and coordinate digital and process changes within clinical to maximise operational excellence and business value, ensure organisational readiness and successful implementation of clinical digital solutions and process changes, facilitate relevant trainings and end-user support in coordination with CQTM and ensure accessibility to relevant and updated information related to digitalisation and process changes and improvement activities in CDC.
Other main responsibilities will be:

• Lead and coordinate existing and new clinical system solutions/features changes within clinical to maximize operational excellence and business value.
• Representation in relevant local and global forums/networks across CDC to support successful implementation of clinical digital solutions and process change.
• Collaborate with clinical management and OCM teams across CDC and Region to ensure organisational readiness.
• Build and support business cases for new clinical digital solutions or process improvements which have a clear return on investment.
• Ensure accessibility to relevant and updated information related to digitalisation and process changes and improvement activities in CDC
• Developing new clinical processes associated with system implementation

We are seeking that:

• You can develop comprehensive project plans, timelines, budgets, and monitor progress to ensure adherence to deadlines and budgetary constraints.
• You conduct thorough assessments of current clinical processes and systems to identify areas for improvement and optimization so previous experience in clinical trials is essential.
• You have ability to communicate concisely and with impact, and ability to build and maintain strong relationships with internal and external stakeholders to deliver results.
• You are flexible, resilient, and adaptable to a changing work environment.
• You are digitally literate with proficiency in Microsoft 365 including One Note, SharePoint and CoPilot & applicable clinical trial systems such as Veeva Vault.
• IT proficiency: MS Office, clinical trials systems (e.g., IWRS, ePRO, NovoTime, CONNECT, HOT, Veeva)

Qualifications

• Master's Degree in Life/Natural Science or similar.
• Minimum 2 years of experience in operational aspects of conducting clinical trials (CRA, TM or other relevant position).
• Previous experience in change management will be considered as an advantage.
• Fluent in English spoken and written.
• Excellent project management skills to plan and execute improvement projects.
• Strategic mindset: anticipates future trends and prepares for alternative scenarios.
• Ability to manage ambiguity; acting without having the full picture.
• Ability to curate information that suggests new possibilities and actionable insights.
• Ability to manage complexity, remaining calm and productive when solving problems that do not have a clear solution.
• Proactive and collaborative, ideally with experience in multinational environments, and ability to influence and impact others to achieve shared goals.
• Be curious and open-minded, having innovative mindset.
• In-depth knowledge of clinical workflows, processes, and best practices, including Good Clinical Practice (GCP) guidelines.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Act as an ambassador for NN values.
• Valid driving license B.

About the department
The Bulgarian affiliate is a fast growing and dynamic organization aiming to cement Novo Nordisk's position on the market via launching new products & making them more accessible to patients. For the future, we have set ambitious plan to deliver sustainable growth, which builds on our success and emphasizes critical components of performance & leadership within diabetes.
Working at Novo Nordisk
At Novo Nordisk, we don't wait for change. We drive it. We're a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales - we're all working to move the needle on patient care.
Contact: Please click on "apply now" to submit your resume in English.
Deadline: October 25th
Data protection statement
Novo Nordisk will treat all personal information collected during the recruitment process with the utmost confidentiality and in line with current data protection legislation. We rely on the lawful basis of Art. 6 (1) (b) of the GDPR to process the information provided by you in th e recruitment process . For more information on how we collect, process and use the data you have provided, please see our privacy notice for job applicants which is available o n http://www.novonordisk.bg/careers/notice_bg_final.html
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.