The Role
Supports Telecel Ghana’s digital transformation strategy and delivery by coordinating technology projects, agile squads, testing and quality assurance, KPI tracking, analytics, stakeholder engagement, and digital culture initiatives. The role contributes to projects involving process automation, self-care platforms, mobile and web applications, big data, and agile ways of working while providing strategic research and performance visibility.
Summary Generated by Built In
Role Purpose
To support in the planning and delivery of digital solutions in line with Telecel Cash Ghana’s digital strategy. To work with Technology teams and other stakeholders on Digital transformation Projects (e.g. process automation, digital self-care – TPA, TERi, TPW, Big Data, Agile working, etc.). To support in testing of quality assurance solutions delivered and to provide visibility on digital transformation deliverables, driving continuous awareness and engagement across the organization on digital culture and transformation
Key Responsibilities
•Work with the Digital Transformation manager to drive the Digital Telco transformation agenda for Telecel Ghana
•Provide strategic, analytical and research support for the organization’s digital strategy formulation and projects
•Work with agile squads to deliver on digital projects such as Telecel Play App, TERi, Telecel Play Web, etc. by supporting with Testing and Quality assurance activities.
•To provide visibility on digital transformation activities, performance and achievements, driving continuous awareness and engagement across the organization
•Drive achievement of digital KPIs as established in the digital roadmap
•Drive digital and agile culture and practices across the business through training, workshops and other staff engagement activities
Must have Technical / Professional Qualifications
•Bachelor’s Degree in Engineering, Computer Science, Information Systems or other related field
•Strong technological background, with qualification in Computer Science, Telecommunications or an equivalent
•Experience of digital front-end development processes
•Experience of coordinating multiple programmes across geographically dispersed teams
•Knowledge of Agile methodology
•Strong data science & data analytics and problem-solving skills
Skills Required
- Bachelor’s degree in Engineering, Computer Science, Information Systems, Telecommunications, or a related field
- Strong technological background
- Experience with digital front-end development processes
- Experience coordinating multiple programs across geographically dispersed teams
- Knowledge of Agile methodology
- Strong data science, data analytics, and problem-solving skills
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The Company
What We Do
A digital and communications solutions provider - mobile, fixed lines, internet, voice and data and second-ranked mobile operator in Ghana.
