Digital Solutions Architect

Posted 6 Days Ago
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Victoria, Greater Victoria, SYC
In-Office
Senior level
eCommerce • Retail
The Role
Shapes solution architecture for MECCA’s digital initiatives across eCommerce, mobile, customer identity, loyalty, marketing, and customer experience. Partners with Product, Engineering, Delivery, Security, Data, Platform, and Enterprise Architecture teams from discovery through implementation. Creates architecture documentation, integration models, design decisions, and non-functional requirements; evaluates platforms and vendors; establishes scalable API-first, cloud-native, event-driven patterns; and mentors engineers and emerging architects.
Summary Generated by Built In

MECCA's Digital platforms are going through a significant rebuild, and we need someone who can shape the architecture behind it.

This role sits at the center of that work: partnering with Product, Engineering and Delivery from the earliest discovery conversations right through to implementation, across eCommerce, Mobile, Customer Identity, Loyalty and Marketing.

What's in it for you
  • Real influence, early — you're shaping solution options and key design decisions in pre-discovery,

  • Breadth, not a narrow lane — architecture across eCommerce, Mobile, Customer Identity, Loyalty and Marketing,

  • A seat at the table — direct exposure to Technology Leadership, Enterprise PMO and Architecture Governance forums

  • A hand in defining what "modern" means here — API-first, cloud-native, event-driven, with real license to reduce the point-to-point integration mess that builds up over time

What you'll be doing
  • Shape solution architecture across Digital initiatives from ideation through to implementation, providing clear direction and supporting delivery

  • Partner in pre-discovery and initiative shaping — clarifying business problems, exploring solution options, and defining the architectural approach

  • Produce and maintain architecture artefacts: conceptual architectures, solution designs, integration models, architecture decisions and non-functional requirements

  • Define scalable, secure and reusable architecture patterns across Digital Commerce, Mobile, Customer Identity, Loyalty, Marketing and Customer Experience

  • Partner with Product, Delivery and Engineering teams throughout the delivery lifecycle, and work with Data, Security, Platform and Enterprise Architecture to navigate cross-domain dependencies

  • Contribute to technology evaluations, platform selection and vendor assessments

  • Support and mentor engineers and emerging architects, and represent MECCA in relationships with technology vendors and delivery partners

What you'll bring
  • 7+ years' experience in Solution Architecture within enterprise Digital environments

  • Experience designing and delivering Digital Commerce and customer-facing technology solutions

  • Experience across Digital platforms including eCommerce, B2C Mobile, Customer Identity, Loyalty, CRM and Marketing Technology

  • Experience with API-first architecture, cloud-native platforms and modern integration patterns

  • Good understanding of architecture governance, security and non-functional requirements

  • Strong communication and stakeholder engagement skills, and experience working with Agile delivery teams, technology partners and external vendors

Nice to have: retail or omnichannel experience, exposure to the Salesforce ecosystem (Commerce Cloud, Marketing Cloud, Service Cloud, Data Cloud, Loyalty Management), MACH/composable or headless commerce exposure, cloud platform experience (Azure, AWS or GCP), or TOGAF (or equivalent) certification. None of these are dealbreakers on their own — if your enterprise Digital architecture fundamentals are strong, we're more interested in that than a perfect tool checklist.

This is a 4 day a week in-office role, based at MECCA's Support Centre, working closely with Product, Engineering, Delivery and Architecture teams day to day. No direct reports — this is a hands-on architecture role, not a people-management one.

Your Life At MECCA

Whilst we are focused on our #CustomerFirst mantra, we know that wouldn't be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!

Some of our other team member benefits include:

  • Professional development programs and first-class digitised learning offering

  • Health and well-being initiatives

  • Reward and recognition programs

  • Access to bonus and incentive programs

  • Access to quarterly product allowance

  • Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy

There are also so many other ways in which you'll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca, and for all current opportunities, visit www.mecca.com.au/careers.

Skills Required

  • 7+ years of experience in Solution Architecture within enterprise digital environments
  • Experience designing and delivering digital commerce and customer-facing technology solutions
  • Experience across eCommerce, B2C mobile, Customer Identity, Loyalty, CRM, and Marketing Technology platforms
  • Experience with API-first architecture, cloud-native platforms, and modern integration patterns
  • Understanding of architecture governance, security, and non-functional requirements
  • Strong communication and stakeholder engagement skills
  • Experience working with Agile delivery teams, technology partners, and external vendors
  • Retail or omnichannel experience
  • Exposure to the Salesforce ecosystem, including Commerce Cloud, Marketing Cloud, Service Cloud, Data Cloud, or Loyalty Management
  • MACH, composable, or headless commerce exposure
  • Cloud platform experience with Azure, AWS, or GCP
  • TOGAF or equivalent certification
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The Company
HQ: Richmond, Victoria
3,772 Employees
Year Founded: 1997

What We Do

Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family. Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz). Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking. Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.

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