We are looking for a Digital Product/Project Owner!
Orange Belgium is looking for an experienced & motivated collaborator to define and build, as part of our Digital Tribe, the digital touchpoints that will delight our customers. This specific role should focus on the info & assistance mission of our websites & app.
Key responsibility areas:
- Collect evolution needs identified by the organization (Customer services, Mkt, sales, digital,….) as well as by the end users.
- Collaborate with stakeholders, designers, analysts or tech teams to refine those needs into valuable stories (User stories & Acceptance Criteria).
- Manage & prioritize the product backlog in adequation with company strategy & objectives. Arbitrate the features aiming to elaborate most valuable tool. Complete backlog info with respect to both IT & business requirements (application of company TTM agile & waterfall processes).
- Act as project manager in some initiatives around your assigned digital product perimeter. Supervise the quality of the deliverables from briefing to launch phase.
- Communicate the product evolution & achievements towards key stakeholders. Follow-up relevant KPis to measure performance & results (customer satisfaction, UX analytics,…).
- Benchmark competition & best in class actors on digital solutions. Follow up digital trends.
- Be part of the ambassadors of digital adoption & digitalization targets inside the company.
Your profile:
- Collaborative with excellent communication and influencing skills
- Experience in usability and customer-focused design
- Passion for building great products to solve customer and business problems
- Strong analytical skills
- Organized
- Ability to thrive and adapt in a high-growth, rapidly changing environment.
- Ability to deal with technical concepts shared by IT roles and development squad. An expertise with Drupal technology is a plus.
- 3 to 5 years of experience in the Digital expertise domain
- 3 to 5 years of experience as Digital Product Owner or similar role
- Excellent knowledge of French or Dutch + English. Able to interact in multilingual meetings.
Discover our offer!
You will be part of a fun and dynamic working environment where your contributions will be valued and where you will have every opportunity for personal development. Moreover, you can look forward to the following compensation and benefits package: a market competitive salary, bonus, company car or legal mobility budget, meal vouchers, 32 holidays per year, pension provision, life assurance and accident cover, hospitalization insurance. We believe that simple things do make a difference. Therefore, we also offer: 60% home working, use of a mobile phone, free mobile subscription, company restaurant,...
Interested? Then we would like to hear from you!
Top Skills
What We Do
Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business. In February 2023, the Group presented its strategic plan « Lead the future », built on a new business model and guided by responsibility and efficiency. « Lead the future » capitalizes on network excellence to reinforce Orange's leadership in service quality.
