Are you a product leader with deep expertise in entitlements and permissions ready to drive impact at JPMorganChase?
As an experienced Product Manager within Digital Banking, you will help shape and deliver JPMorganChase’s modern entitlements and permissions platform for innovation economy and emerging middle market clients, partnering across business, engineering, operations, and risk/control functions to build secure, scalable access management capabilities in a highly complex environment.
Job Responsibilities
- Partner in defining and evolving the entitlements and permissions platform, including authorization models, roles, administrative experiences, auditability, and policy controls.
- Contribute to and help drive the product vision and roadmap in collaboration with senior product leaders and stakeholders.
- Lead product discovery efforts, including stakeholder engagement, client research, journey mapping, and problem validation.
- Translate business and client needs into clear product briefs, including goals, scope, requirements, dependencies, risks, and success metrics.
- Partner closely with engineering, architecture, and UX to ensure end-to-end solutions across systems, workflows, and channels.
- Represent the business in agile ceremonies (refinement, sprint planning, demos, retrospectives), ensuring clarity on priorities and acceptance criteria.
- Define and track KPIs such as adoption, entitlement accuracy, provisioning time, administrative efficiency, and risk/control outcomes.
- Apply data and emerging tools responsibly to inform insights, enhance delivery, and drive continuous improvement.
- Maintain a strong focus on accuracy, detail, and risk awareness in a domain critical to access control and client security.
Required Qualifications, Capabilities, and Skills
- Bachelor’s degree required.
- Significant product management experience across the full lifecycle: discovery, definition, delivery partnership, launch, and iteration.
- Experience in entitlements, permissions, authorization, or adjacent domains such as identity & access management or access governance.
- Strong understanding of agile practices and proficiency with Jira.
- Experience using data and metrics to inform decisions and measure outcomes.
- Proven ability to work effectively in cross-functional, regulated environments (engineering, design, operations, risk, compliance, etc.).
- Excellent communication and stakeholder management skills, with the ability to influence and drive alignment.
Preferred Qualifications, Capabilities, and Skills
- Advanced degree (MBA, MS, or equivalent).
- Experience building digital banking, client administration, onboarding, or B2B platforms.
- Familiarity with technical and design concepts, enabling effective partnership with engineering and UX teams.
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Bachelor's degree
- Significant product management experience across the full lifecycle (discovery, definition, delivery, launch, iteration)
- Experience in entitlements, permissions, authorization, or adjacent domains such as identity & access management or access governance
- Strong understanding of agile practices
- Proficiency with Jira
- Experience using data and metrics to inform decisions and measure outcomes
- Proven ability to work effectively in cross-functional, regulated environments (engineering, design, operations, risk, compliance)
- Excellent communication and stakeholder management skills
- Advanced degree (MBA, MS, or equivalent)
- Experience building digital banking, client administration, onboarding, or B2B platforms
- Familiarity with technical and design concepts to partner effectively with engineering and UX teams
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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