Be part of a high exposure, high impact and fast paced team that engages across multiple teams including HR, Finance, Business Management, Internal Communications and the lead components within Digital Platform Services. You will be expected to operate horizontally across the D&PS organization, bringing insights across all lines-of-business, elevating the content and bringing the context to our senior leaders. This is a highly visible role and it offers a unique ability to work closely with a wide variety of stakeholders leading the operational, technology, digital and data transformation of the bank. A learning mindset is essential.
As a Digital & Platform Services Business Manager in Business Management team within CIB Digital & Platform Services (D&PS) you will be a key strategic partner for the Commercial & Investment Bank (CIB) COO. You will need to be a self-starter who is able to articulate your thoughts clearly and who will have excellent attention to detail. Possessing an analytical, strategic mindset, the candidate will enjoy a focus on continuous improvement. Collaborative by your nature, you will think big, be highly innovative and will have the confidence and skills to create new processes and simplify existing ones through new solutions.
Job Responsibilities
- Operate as a horizontal function, leveraging the organization, to drive top priorities and key areas of focus on behalf of the co-leads of D&PS
- Work with Strategy and Comms to communicate the D&PS story by delivering large scale strategic business management support in key events and initiatives such as Firmwide Investor Day, Operating Committee, Offsites Business Reviews and Board meetings
- Enable the delivery of Outcomes and Key Results (OKRs) by partnering across the organization in elevating the outcomes for senior management on key strategic initiatives
- Drive and support the engagement and communications strategy in partnership with internal communications and HR partners
- Lead ad-hoc data driven analyses to enable decision making on key areas of focus
- Contextualize key messages and execute on the communications strategy to message accomplishments, key initiatives and story of D&PS
- Support and execute on bi-annual Global Townhalls, bi-monthly meetings with all Managing Directors and all Managing and Executive Directions
Required qualifications, capabilities, and skills
- Experience in multi-disciplinary teams, with an end-to-end view of systems and processes with a strong attention to detail
- Demonstrates a passion for outcome focused planning and data driven decision making
- Strong interpersonal and communications skills with the ability to build relationships across levels and teams in a global environment
- Experience in creating and presenting executive messaging and communications (MDs, OC level -2) with intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
- Ability to work with business heads and leads to understand key metrics relevant to their objectives / strategy.
- Experience executing on multiple tasks/ projects with various stakeholders, ability to prioritize
- Display interest in the data, AI, financial and technology industry, maintaining a pulse on the industry, competitors, trends, and news
Preferred qualifications, capabilities , and skills
- Experience in delivering strategic messages in a simple, coherent way for senior leadership and broader audience consumption
- Experience of creating analytics dashboards or reports, ideally in support of an OKR framework (or equivalent)
- Previous Strategy / Consulting roles
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Skills Required
- Experience in multi-disciplinary teams with an end-to-end view of systems and processes and strong attention to detail
- Passion for outcome-focused planning and data-driven decision making
- Strong interpersonal and communications skills with ability to build relationships across levels and teams in a global environment
- Experience creating and presenting executive messaging and communications for MDs and Operating Committee-level audiences
- Intermediate to advanced ability in MS Office tools (Excel, PowerPoint, Pivot Tables)
- Ability to work with business heads to understand key metrics relevant to objectives and strategy
- Experience executing multiple tasks/projects with various stakeholders and ability to prioritize
- Interest in data, AI, financial and technology industry; maintain pulse on industry, competitors, trends, and news
- Experience delivering strategic messages simply and coherently for senior leadership and broader audiences
- Experience creating analytics dashboards or reports, ideally supporting an OKR framework
- Previous Strategy or Consulting roles
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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