Technical Customer Success Manager

Posted 3 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
80K-95K Annually
Mid level
Artificial Intelligence • Marketing Tech • Software • Automation
The Role
The Digital Marketing Manager will support campaign optimization, troubleshoot issues, explore AI tools, and collaborate across teams to enhance digital marketing strategies.
Summary Generated by Built In

Eulerity is a fast-growing marketing technology company transforming how franchises and small businesses approach digital advertising. Built by former leaders from Google, Facebook, and Yahoo!, our platform combines decades of experience in engineering and marketing to deliver an industry-leading, automated solution. We make it easy to plan, launch, and analyze paid campaigns across Google Search, Meta (Facebook/Instagram), Display, Video, and organic social - all from one intuitive platform. We believe breakthrough results happen when technology, strategy, and creativity come together. By combining automation with human insight, we empower brands to scale smarter, move faster, and grow stronger. Internally, we're just as committed to growth. We cultivate a culture where ambitious, curious, and driven individuals are empowered to lead, learn, and elevate those around them.
Role:

This is a growth-focused position ideal for someone early in their digital marketing career who is passionate about both performance media and emerging AI technology. You'll be embedded in our Technical Account Management team, learning the full lifecycle of paid digital campaigns while contributing to the AI-enhanced workflows that power Eulerity's evolving product suite.

You'll work alongside account managers, engineers, and product teams, gaining deep exposure to how a fast-moving SaaS company operates at the intersection of marketing and technology.

Responsibilities:

  • Support campaign optimization across different media channels, including but not limited to Meta, Tik Tok, Google Ads, and LinkedIn.
  • Troubleshoot campaigns, investigating where issues may be stemming from and how to rectify problems
  • Work cross-functionally with various teams, including Account Management and Engineering, for any technical initiatives/issues.
  • Actively explore and implement AI tools to streamline repetitive tasks and campaign processes
  • Document and share AI-assisted workflow improvements that can be scaled across the team
  • Follow and contribute to weekly and monthly campaign management workflows and reporting processes
  • Support the testing and rollout of new internal procedures and platform features
  • Provide insight and suggestions for feature development to add value to current processes and tasks.

Requirements:

  • 2-4 years of agency experience executing and developing strategies for paid digital marketing campaigns.
  • Proven track record of success in driving strong positive results through paid advertising platforms.
  • Demonstrated interest in or experience with AI tools applied to marketing or operational workflows
  • Must have experience in bid management, campaign management/optimization, or digital media operations
  • Proven understanding of Google AdWords, Facebook Ads Manager, and/or other marketing channels.
  • Experience with GA4 and data visualization tools preferred
  • Strong analytical mindset with comfort interpreting campaign data and performance metrics. 
  • Excellent written and verbal communication skills
  • Highly organized, detail-oriented, and able to manage multiple priorities simultaneously
  • Self-starter mentality with a collaborative, team-first attitude

Additional Requirements:

  • Candidates must be legally authorized to work in the United States of America without the need for visa sponsorship now or in the future.
  • Hybrid role - able and willing to come to the NYC office at least 3x / week.

Benefits:

  • đŸŠē Comprehensive benefits
    • Medical
    • Dental
    • Vision
  • đŸ–ī¸ Unlimited PTO
  • đŸŊī¸ In-office lunch stipend and unlimited snacks
  • 🚅 Commuter benefits
  • 📈 401(k) with company match
  • đŸ’ģ Hybrid model (3x in office per week)
  • 😎 Summer Fridays

Compensation:

Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes benefits, perks and other opportunities at Eulerity. The expected range for this role is $80,000 - $100,000, commensurate with experience and level.

Learn More:

Learn more about Eulerity and our team here!

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IMPORTANT 🛑

PLEASE FILL THIS FORM TO COMPLETE YOUR APPLICATION 

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Skills Required

  • 1-3 years of agency experience executing and developing strategies for paid digital marketing campaigns
  • Proven track record of success in driving strong positive results through paid advertising platforms
  • Demonstrated interest in or experience with AI tools applied to marketing or operational workflows
  • Experience in bid management, campaign management/optimization, or digital media operations
  • Understanding of Google AdWords and Facebook Ads Manager
  • Experience with GA4 and data visualization tools
  • Strong analytical mindset with comfort interpreting campaign data and performance metrics
  • Excellent written and verbal communication skills
  • Highly organized and detail-oriented with ability to manage multiple priorities
  • Self-starter mentality with a collaborative, team-first attitude
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The Company
HQ: New York, NY
81 Employees
Year Founded: 2017

What We Do

Eulerity simplifies digital marketing with game-changing AI and automation software, empowering brands to optimize and scale with ease. Our technology streamlines the complexities of digital marketing campaigns, resulting in significant cost savings and better efficiency. With Eulerity, organizations can effortlessly amplify and automate both paid and organic campaigns across various platforms including Google, Facebook, Instagram, YouTube, and LinkedIn, ensuring maximum impact and results. From local to global, decentralized to in-house, our SaaS platform & supporting customer success team empowers marketers to achieve quality, cost, speed, and scale without compromise. Check out our “The Darwinian Times: Survival of the Nimblest” podcast. For more information visit www.eulerity.com.

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