Digital Marketing & Ecommerce Manager - Factorie Global Support Centre

Posted 11 Days Ago
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Geelong, Victoria, AUS
In-Office
Entry level
eCommerce • Fashion • Retail
The Role
Lead Factorie's digital marketing and ecommerce strategy across Australia and South Africa. Manage digital customer experience, SEO, SEM, email marketing, online commercial growth, omni-channel campaigns, budgets, forecasting, and the digital marketing and ecommerce team. Partner with senior stakeholders to deliver innovative digital solutions, strengthen customer experiences, and achieve commercial results.
Summary Generated by Built In

ABOUT US

We're a youth street brand that is accessible to our edit customer aged 16-24. We empower our community to express themselves through fashion, music, sports and art - because we believe in more than just selling clothes. We believe in real people, real stories & real connection. We thrive off culture.  Everything that we do is anchored in authentic edge and confident attitude. We sell product that inspires our community to explore and experiment with their visual identity.  We give our customer a voice and use our voice to advocate for them - platforming the things that matter most to them. Youth supporting youth. Become a part of our world. Apply now.

ABOUT THE ROLE

We’re looking for an experienced and innovative individual to join our Factorie team as Digital Marketing Ecommerce Manager.  

You will be responsible for leading the digital strategic direction to deliver our online commercial growth plans through a world class customer experience, aligned to the brand strategy.

As a core part of the customer team you will lead the digital customer experience, digital advertising strategy including SEO, SEM and Email Marketing.
You will be responsible for the Digital Marketing and eCommerce team as well as internal stakeholder partnerships to deliver innovative digital solutions with commercial impact in Australia and South Africa.

If you are an inspiring leader and love supporting a team to grow and deliver results then we would like to meet with you.

SKILLS & EXPERIENCE

•    Demonstrated experience in Digital Marketing and Ecommerce
•    Experience in leading teams and building collaborative working relationships
•    A strong strategic mindset
•    Proven communication skills with the ability to drive and influence change through best practice and delivering results
•    Demonstrable analytical problem solving and research skills, to identify and implement creative, innovative and flexible solutions
•    Strong budgeting and forecasting skills
•    Proven high level of commercial negotiation skills
•    The ability to engage and influence senior business leaders and key stakeholders
•    Strong ability to use content management systems and email marketing platforms
•    Understanding of technology underpinning platforms
•    Able to plan, organise, schedule and project manage in an efficient way
•    Experience leading omni-channel customer campaigns
BENEFITS

•    Competitive salary 
•    Flexible working options & people-first leave initiatives
•    Access to our world-class Support Centre, with an in-house restaurant & state-of-the-art wellness centre featuring free gym & holistic health services
•    Subsidised onsite childcare centre 
•    50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie & Supre
•    24/7 Wellness support  – mental health, relationships, family + more
•    Local & Global career growth 
•    Discounts for you & your family – medical, travel, financial + more
•    Performance & Peak incentives to reward + recognise our team
•    Returnity - Paid program for new parents heading back to work
•    Bring your dog to work
•    Recognition, team connection moments & more!

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.

Skills Required

  • Demonstrated experience in digital marketing and ecommerce
  • Experience leading teams and building collaborative working relationships
  • Strong strategic mindset
  • Proven communication skills and ability to influence change and deliver results
  • Analytical problem-solving and research skills
  • Strong budgeting and forecasting skills
  • High-level commercial negotiation skills
  • Ability to engage and influence senior business leaders and key stakeholders
  • Strong ability to use content management systems and email marketing platforms
  • Understanding of technology underpinning digital platforms
  • Ability to plan, organize, schedule, and project manage efficiently
  • Experience leading omnichannel customer campaigns
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The Company
HQ: Geelong, Victoria
10,370 Employees
Year Founded: 1991

What We Do

Our purpose has always been to make a positive difference in people’s lives, and our team and customers are at the heart of this. We started in 1988, with our first ‘shop’ being the boot of a Ford Bronco parked at The Beckley Market in Geelong, Australia. Inside? A stack of denim jackets; it was the start of something big. Our vision is to take our eight Aussie lifestyle brands to the world, delivering Good along the way. And we know that our responsibility goes far beyond selling great products. We work to prioritise people and the planet, while making products our customers love, ones that we can all be proud of. We’re a diverse bunch from all around the world who love to think big. We live for a challenge and give anything a go. We work hard and pride ourselves on creating an environment free from hierarchy and ego. One that promotes creativity and self-expression, allowing our team to do what they do best. We look after our people 24/7 – not just when they’re at work, but outside of it too. Since day one, our team members have been like great mates to us – and you look after your mates. We support and empower our team members to be the healthiest versions of themselves. And we keep it real, always. We’re customer-obsessed in everything we do, and believe us when we say the obsession is real! When you join our team, you’re part of something bigger – you’re here to be inspired, to learn, to do the right thing, and above all else, to make a positive difference. 20,000 people. 8 brands. 20 countries. 1,300 stores (and counting) and one life-changing Foundation. That's Cotton On Group.

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