About the Company
Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. The company recently established its operations in the Philippines, and we are looking for an extraordinary talent who will be part of our pioneer and diverse team. Are you passionate about joining a start-up company where opportunities are unlimited? Do you love taking challenges and making your brilliant ideas into reality?
Be one of us and be part of our success story!
Job Description: We are seeking a technically proficient and creatively skilled Digital Collections Consultant to join our team. This role is pivotal in managing our email and text messaging systems, ensuring seamless operation, and creating engaging content that drives results in the debt collection process. If you are passionate about digital communication, possess strong technical capabilities, and have a knack for crafting compelling messages, we want to hear from you.
Key Responsibilities:
- Oversee and manage MailWiz and SendGrid systems, ensuring optimal performance and deliverability.
- Develop and execute email and text messaging campaigns focused on debt collection, including content creation, design, and deployment.
- Monitor and analyze campaign performance, using data to drive continuous improvement.
- Troubleshoot technical issues related to email delivery and system performance.
- Ensure all communications comply with relevant regulations and best practices (e.g., CAN-SPAM Act, GDPR).
- Collaborate with the team to align email and text messaging strategies with overall business objectives.
- Can optimized paid social advertising and lead-generating campaigns to reach audiences and drive conversions.
- Led preparations for a complete website redesign, including gaining buy-in among executive leadership.
- Design multi-channel solutions to support audience acquisition, growth, retention, engagement, and lifecycle.
Qualifications:
- Proven experience in managing email marketing systems, preferably with MailWiz and SendGrid.
- Strong technical skills, including troubleshooting and optimizing email deliverability.
- Proficiency in HTML/CSS for email design.
- Excellent writing and editing skills, with the ability to create compelling and engaging content.
- Experience with graphic design tools (e.g., Adobe Creative Suite) for creating email templates and visuals.
- Strong analytical skills, with the ability to interpret data and make data-driven decisions.
- Knowledge of email marketing regulations and best practices.
- Ability to work independently and manage multiple projects simultaneously.
Must have availability to work a flexible schedule between 8 am- 6 pm CST Monday- Sunday, with two rest days per week to be determined by client.
At UNIFIN, we understand that our corporate success starts by attracting the right people, developing and mentoring those that show potential, and taking steps to retain and promote our top performers.
We believe in our employees and invest in providing the best growth opportunities. Promotions at UNIFIN are based on merit, past performance, and leadership potential. We recognize our top employees and help them succeed.
When you join UNIFIN, you do more than joining a company. You become part of a talented team and self-driven individuals dedicated to bringing success to the Company and their lives.
Do you think you fit all of this? Click the apply button now!
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What We Do
Unifin Inc. is a veteran-owned, full-service Business Process Outsource (BPO) and Accounts Receivable Management (ARM) firm led by a strong team of industry professionals with more than 100 years of combined industry experience. Established in 2011, Unifin provides solutions that enable businesses to meet the challenges associated with their outsourced omni-channel contact needs while improving efficiencies. With a solid team of expert managers, tenured trainers and cutting-edge technology, Unifin is able to customize BPO and communication strategies to a client’s specific industry for superior customer experience and maximum results. With consumer contact centers located in the United States, Asia, and Latin America, our clients find our employees knowledgeable in their respective industry and considerate when interacting with their customers.
