Digital Manager

Digital Manager – Omnichannel Strategy (healthcare)

In the journey of life, your career should make a difference.  At Inizio Evoke, we come together—to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human™. 

About the team:

We are a team of specialists across all digital disciplines who work collaboratively, often integrated within account teams, to deliver technologically advanced, data-driven, and compliant communication solutions for health clients worldwide. Our work is critical to navigating the complexities of digital engagement in the healthcare industry.

We are looking for a digital manager to join our global team. This role can be remote, or hybrid based in United Kingdom or Ireland.

Key Responsibilities:

• Build and manage client relationships, driving deliverables and managing expectations.
• Develop and align strategies with senior team members, ensuring compliance with guidelines (FDA, ABPI, GDPR).
• Track and support project budgets, utilizing AI-powered analytics for campaign optimization.
• Manage team operations and deliverables, mentoring junior team members and fostering a collaborative work environment.
• Craft and present client deliverables, integrating omnichannel best practices and keeping senior team informed on progress.
• Develop support materials, advocate for resources, and ensure accuracy in all deliverables.
• Contribute to digital proposals and RFPs, implementing actionable insights from performance tracking.
• Educate teams and clients on digital trends, identifying new business growth opportunities.

Qualifications:

• Bachelor's degree in communications, marketing, strategy, business, or related field.

Skills and experience required: 

• 4-6 years of experience in communications or omnichannel (social, digital, CRM).
• Experience leading and managing digital projects across multiple channels.
• Experience with UX/UI and digital design thinking methodologies, including collaboration with design teams to implement user-centric solutions.
• Knowledge of AI LLMs and AI prompt engineering.
• Proficiency in digital solution architecture.
• Strong understanding of digital tools and analytics platforms (Google Analytics, Sprinklr, HubSpot).
• Experience with tools like Salesforce, HubSpot, WordPress, and automation tools (Marketo, Pardot).
• Advanced certifications in digital marketing (Google Analytics, SEMrush).
• Understanding of web metrics and digital analytics
• Excellent communication skills, both written and verbal.
• Strong problem-solving skills and ability to handle complex situations.
• Experience managing client relationships and executing campaigns.

Benefits:

• Dynamic Working
• Personal Development fund
• Generous holiday allowance
• Cycle to work scheme
• Pension contribution
• Various health and wellbeing benefits available
• Online training platform/programs
• Discretionary bonus scheme
• Community action focussed programs

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. 

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