Digital Learning & Communications Specialist

Posted Yesterday
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Jericho, NY, USA
In-Office
68K-78K Annually
Mid level
Better healthcare, realized.
The Role
Administer Moodle, build and update online courses, develop digital and print communications, manage social media content, update websites, and support newsletters. Perform Section 508 remediation and apply WCAG accessibility practices to training and communications materials. Collaborate with subject matter experts and cross-functional teams, provide LMS support, track projects, monitor engagement metrics, document workflows, and contribute to communications strategies and special initiatives.
Summary Generated by Built In

The Digital Learning & Communications Specialist is a versatile communications professional responsible for supporting the development, management, and dissemination of digital content across learning platforms and communications channels. This role combines learning management system (LMS) administration, content development, social media execution, and accessibility compliance to ensure high-quality, user-friendly, and compliant materials for both internal and external audiences.

The ideal candidate is a self-starter with strong technical and creative skills who can manage multiple priorities in a fast-paced, project-driven environment.  Duties will include, but are not limited to: 

Learning Management System (Moodle) Administration

  • Manage and maintain the organization’s Moodle LMS, including course setup, content uploads, and system organization and administration
  • Build and update course shells, learning modules, and resource libraries
  • Monitor course functionality, user engagement, and completion metrics
  • Provide basic technical support to staff and program teams using the LMS
  • Collaborate with subject matter experts to adapt content for online delivery
  • Document workflows, standards, and best practices for sustained LMS use

Content Development & Design

  • Create basic visual assets for digital and print communications (e.g., social posts, flyers, presentations)
  • Support development of user-friendly, visually consistent materials aligned with organizational branding

Social Media & Digital Communications

  • Draft, design, and schedule social media content across social platforms
  • Monitor engagement and assist with reporting on social media performance
  • Support website updates and digital content posting as needed
  • Assist in the development of newsletters and other communications deliverables

Section 508 Accessibility & Compliance

  • Perform 508 remediation on PowerPoint presentations, PDFs, and other digital documents
  • Ensure communications and training materials meet federal and state accessibility standards
  • Apply best practices for accessible design (e.g., alt text, reading order, color contrast)
  • Support internal teams in improving accessibility compliance across materials

Project & Team Support

  • Collaborate with communications and program teams on cross-functional initiatives
  • Track and manage assigned projects to ensure timely delivery
  • Participate in team meetings and contribute to planning and execution of communications strategies
  • Support special projects, events, and training initiatives as needed

QUALIFICATIONS

  • Strong written and verbal communication skills
  • Excellent organizational and time-management skills
  • Ability to manage multiple projects and deadlines simultaneously
  • Attention to detail, particularly in accessibility and compliance requirements
  • Ability to work independently and collaboratively

EDUCATION & EXPERIENCE

  • Bachelor’s degree in Communications, Marketing, Instructional Design, Educational Technology, or a related field, required.
  • Two (2) – four (4) years of experience with a learning management system (preferably Moodle or similar LMS), required.
  • Experience in communications, digital content, or learning support roles, required.
  • Experience creating and managing digital content and social media preferred.
  • Demonstrated experience with Section 508 accessibility or willingness to learn preferred.
  • Familiarity with Canva or similar design tools, preferred.
  • Knowledge of accessibility standards (e.g., WCAG 2.1) and remediation techniques preferred.
  • Experience working in a healthcare, nonprofit, or government contracting environment preferred.

This position is office based at our Jericho, NY office.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $68,000.00 – $78,000.00. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget.

The salary range and/or hourly rate listed does not include other forms of compensation or benefits.

IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.

Skills Required

  • Bachelor's degree in Communications, Marketing, Instructional Design, Educational Technology, or a related field
  • Two to four years of experience with a learning management system, preferably Moodle or similar LMS
  • Experience in communications, digital content, or learning support roles
  • Experience creating and managing digital content and social media
  • Demonstrated experience with Section 508 accessibility or willingness to learn
  • Familiarity with Canva or similar design tools
  • Knowledge of accessibility standards such as WCAG 2.1 and remediation techniques
  • Experience working in a healthcare, nonprofit, or government contracting environment
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The Company
HQ: Jericho, New York
621 Employees
Year Founded: 1984

What We Do

IPRO is a non-profit organization that works with government agencies, providers and patients to implement innovative programs that bring policy ideas to life. For more than 40 years we’ve made creative use of clinical expertise, emerging technology, and data solutions to make the healthcare system work better. IPRO holds contracts with federal, state, and local government agencies, as well as private-sector clients, in more than 34 states and the District of Columbia. IPRO is headquartered in Jericho, NY and also has offices in Albany, NY; Hamilton, NJ; and Beachwood, OH. IPRO’s staff of more than 300 professionals includes physicians, registered nurses, mental health professionals, epidemiologists, biostatisticians, data analysts, medical record reviewers, health policy experts, pharmacists, coding professionals, claims analysts, auditors, programmers, systems analysts, web technology experts, and healthcare communications specialists. IPRO also retains a network of more than 300 board-certified physician consultants.

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