AMP Operations, the digital agency arm of Sinclair Inc., is looking for a Digital Junior Account Manager to assist on and efficiently lead the day-to-day management of key client accounts for our broadcast/national business. This is a hybrid position based out of Hunt Valley, MD.
This candidate must be proactive, a multitasker, positive and solution driven. They must have digital background experience and be able to thrive in a fast-paced, team environment while meeting client goals.
Responsibilities Include:
- Manage multiple low to mid-tiered accounts with campaigns running digital products such as CTV, search engine marketing, social media marketing, and programmatic
- Resolve issues by taking the appropriate action, and knowing when to escalate issues to a management level
- Assist the Account Management team with support of key client accounts. This includes but is not limited to effectively trafficking orders.
- Work with the agency’s vendor partners to ensure accurate and timely execution of campaigns
- Must become well-versed on the agency’s digital offerings and developing and understanding media plans
- Participate in ongoing training to enhance and retain knowledge of products, processes, reporting, business reviews, quotes and campaign management
- Demonstrate strong written and verbal communication skills when interacting with internal and external clients
- Must be able to work efficiently within the company’s software applications
- Must be comfortable participating and engaging on camera for company/team/client meetings in person or on video
- Must be able to collaborate with internal teams and stations and at times train other members of the team as needed
- Must be a team player
- Other agency duties as assigned
Qualifications:
- Two (2) years experience with digital marketing products including programmatic, social media, Search and CTV
- Requires a highly professional communication skill set, including excellent grammar, copy-writing, spelling accuracy, and excellent phone & conversation skills
- Must thrive in a fast-paced, dynamic, team environment
- Must be able to maintain composure in stressful situations, and be proficient in finding solutions and diffusing angry or upset customers
- Must have strong listening skills, and be empathetic and able to effectively relate to clients
- Understanding of digital analytics and reporting tools is a plus
- Highly proficient in Microsoft office products
- Must be able to work remotely and time manage efficiently and independently
- Must be available by phone, email, IM and video calls
- Must be organized, and excel at multi-tasking
- Must be comfortable managing multiple campaigns simultaneously
- Strong written and oral communication skills
- Must be solutions oriented and take a proactive approach in implementing them
Preferred Qualifications:
- Experience in Atlassian Jira
- Experience in Operative order management system
- Experience in Salesforce
- Base line knowledge of how the following industries operate: automotive, home services, education, medical, legal.
Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
About Us
Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. Sinclair’s AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at www.sbgi.net.
About the Team
The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let’s talk.
The hourly compensation range for this role is $21.56 to $25.37. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. Full-time positions are eligible for benefits that include participation in a retirement plan, quarterly and annual incentive plan bonuses, life and disability insurance, health, dental and vision plans, flexible spending accounts, 15 paid vacation days, 2 paid personal days, 9 paid holidays, 40 hours of paid sick leave, parental leave, and employee stock purchase plan.
Please note that this position is not eligible for visa sponsorship, including employer sponsorship for an H-1B visa, OPT-STEM employment, etc.
Skills Required
- Two years of experience with digital marketing products, including programmatic, social media, search, and CTV
- Highly professional communication skills, including excellent grammar, copywriting, spelling, phone, and conversation skills
- Ability to thrive in a fast-paced, dynamic team environment
- Ability to maintain composure in stressful situations and resolve or diffuse upset customer situations
- Strong listening skills and empathy when relating to clients
- Ability to work efficiently and independently while managing time remotely
- Availability by phone, email, instant messaging, and video calls
- Strong organization and multitasking skills
- Ability to manage multiple campaigns simultaneously
- Strong written and oral communication skills
- Proactive, solutions-oriented approach
- Proficiency in Microsoft Office products
- Understanding of digital analytics and reporting tools
- Experience with Atlassian Jira
- Experience with Operative order management system
- Experience with Salesforce
- Baseline knowledge of automotive, home services, education, medical, or legal industries
What We Do
Sinclair Broadcast Group, Inc. is one of the largest and most diversified television broadcasting companies in the country. Sinclair owns and operates, programs or provides sales services to more television stations than anyone and has affiliations with all the major networks. In addition, Sinclair is the leading local news provider in the country, as well as a producer of sports content. Sinclair owns a multicast network, four radio stations and a cable network. Sinclair’s broadcast content is delivered via multiple-platforms, including over-the-air, multi-channel video program distributors, and digital platforms. Sinclair, either directly or through its venture subsidiaries, makes equity investments in strategic companies. Sinclair Broadcast Group, Inc. was founded in 1986, went public in 1995 and is traded on the NASDAQ Global Select Market under the ticker symbol SBGI. Throughout our history, Sinclair Broadcast Group has been at the forefront of industry-changing events and technological advances. Our vision and first-to-market mentality drives our ‘next generation’ thinking; stimulating conversations, innovating through our expertise, and advocating for the development of technology and evolving business models. As a leading over-the-air broadcast television company, our primary business is to engage consumers on multiple platforms with relevant and compelling news, entertainment and sports content, and to provide advertisers and business efficient means and value to connect with our mass audiences. We recognize the vital role broadcast television plays in branding and local content delivery, and therefore strive to constantly be at the forefront of leading edge technology and structures to advance the industry.
