Digital Experience Product Manager

Posted Yesterday
Hiring Remotely in USA
Remote
Mid level
Software • PropTech • Automation
The Role
Own the customer experience across a web marketplace, mobile apps, and account experiences. Lead discovery through analytics, user research, and journey mapping; prioritize the product roadmap; define requirements and user stories; partner with Engineering, Design, Marketing, and Operations; and lead experimentation to improve registrations, auction conversion, seller performance, mobile engagement, and customer satisfaction.
Summary Generated by Built In
Digital Experience Product Manager Storage TreasuresNation's #1 Storage Auction Marketplace - 100% Remote - Direct Impact on Revenue Growth 

THE OPPORTUNITY

Storage Treasures is the nation's leading online self-storage auction marketplace — a fast-growing, high-engagement e-commerce platform connecting millions of buyers with self-storage facilities across the country, backed by OpenTech Alliance, a leading technology provider to the self-storage industry since 2003.

You'll own the customer journey across our web marketplace, mobile apps, and account experiences — driving growth through discovery, prioritization, and experimentation. Reporting to the Product Solution Architect, you'll partner closely with Engineering, Design, Marketing, and Operations to turn insight into measurable business outcomes.

WHAT YOU'LL OWN

  • Own the customer experience across our web marketplace, buyer and seller mobile apps, and account experiences
  • Run discovery: analytics, user research, and journey mapping to uncover growth opportunities
  • Prioritize the customer experience roadmap with the Product Solution Architect and business stakeholders
  • Deliver features through requirements, user stories, and close partnership with Engineering, Design, Marketing, and Operations
  • Lead A/B testing and experimentation to optimize post-launch performance

WHAT SUCCESS LOOKS LIKE

  • Growth in registrations, active bidders, and active sellers
  • Higher auction conversion and sell-through rates
  • Increases in Average Selling Price (ASP) and mobile engagement
  • Stronger customer satisfaction and usability metrics
Qualifications

WHAT WE'RE LOOKING FOR

  • 3-7+ years of Product Management experience in digital products, e-commerce, marketplaces, or SaaS
  • Strong analytical and data-driven decision-making skills
  • Experience defining requirements and managing cross-functional product delivery
  • Excellent communication and stakeholder management skills
  • Experience with online marketplaces, auctions, or mobile app product management preferred

THE IDEAL CANDIDATE

You balance customer needs with business objectives and move easily between data and design conversations. You're energized by ownership — comfortable driving discovery, prioritization, and delivery for a fast-growing marketplace without needing every step mapped out in advance.

WHY STORAGE TREASURES

  • The nation's leading online self-storage auction marketplace, powering a fast-growing, unique e-commerce ecosystem
  • Backed by an experienced leadership team with the energy and focus of an innovative company
  • Real ownership of customer-facing product decisions and a direct line for company growth
  • A remote-friendly role on a team focused on continuously improving our people, processes, and solutions

Ready to shape how millions experience self-storage auctions?

Apply today 

OpenTech Alliance is an equal opportunity employer.

Skills Required

  • 3-7+ years of Product Management experience in digital products, e-commerce, marketplaces, or SaaS
  • Strong analytical and data-driven decision-making skills
  • Experience defining requirements and managing cross-functional product delivery
  • Excellent communication and stakeholder management skills
  • Experience with online marketplaces, auctions, or mobile app product management
Am I A Good Fit?
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The Company
200 Employees
Year Founded: 2003

What We Do

OpenTech Alliance provides PropTech solutions for self-storage operators, including automation, call center, online auction, access, security, and facility management technologies. Its products and services are designed to streamline site operations, improve operator productivity and profitability, and enhance tenant satisfaction. The company supports self-storage businesses internationally through regional teams in the United States, United Kingdom, and Australia, delivering localized expertise and responsive support across North America, EMEA, and APAC.

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