Digital Data and AI Adoption Specialist SG

Posted 17 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Mid level
Insurance • Payments • Financial Services
The Role
Lead digital, data, and AI adoption by partnering with business leaders, designing enablement and change programs, supporting pilots, measuring adoption KPIs, and advising stakeholders to scale user-centric analytics and AI solutions.
Summary Generated by Built In

Responsibilities:
Strategy & Planning

  • Collaborate with business leaders to identify opportunities for digital, data, and AI adoption.
  • Support the development of digital transformation roadmaps aligned with organizational goals.
  • Conduct readiness assessments and stakeholder analysis to inform adoption strategies.

Enablement & Change Management

  • Design and deliver training, workshops, and enablement programs to build digital and data literacy.
  • Develop communication plans to promote awareness and engagement around AI and analytics initiatives.
  • Act as a change agent to foster a culture of innovation and continuous improvement.

Implementation Support

  • Partner with data science, IT, and product teams to ensure solutions are user-centric and scalable.
  • Translate business requirements into actionable insights and use cases for AI and analytics.
  • Support pilot programs and scale successful initiatives across departments.

Monitoring & Evaluation

  • Define and track adoption metrics, KPIs, and user feedback to measure impact.
  • Identify barriers to adoption and recommend interventions to improve uptake.
  • Prepare reports and dashboards for leadership on adoption progress and outcomes.

Stakeholder Engagement

  • Serve as a trusted advisor to business units on digital and AI capabilities.
  • Facilitate cross-functional collaboration between technical and non-technical teams.
  • Represent the voice of the user in solution design and deployment.

Requirements:


Qualifications

  • Bachelor’s degree in Business, Data Science, Information Systems, or related field (Master’s preferred).

Relevant Work Experience 

  • 3–5 years of experience in digital transformation, data analytics, AI adoption, or change management.
  • Strong understanding of data and AI technologies, including analytics platforms, machine learning, and cloud solutions.
  • Proven experience in stakeholder engagement and driving organizational change.
  • Excellent communication, facilitation, and project management skills.

Competencies/Skills

  • Digital Fluency: Ability to understand and explain digital and AI concepts to non-technical audiences.
  • Change Leadership: Skilled in guiding teams through transformation and overcoming resistance.
  • Analytical Thinking: Ability to interpret data and translate insights into business actions.
  • Collaboration: Strong interpersonal skills to work across diverse teams and functions.
  • User-Centric Mindset: Focused on designing solutions that meet user needs and drive adoption.

Skills Required

  • Bachelor's degree in Business, Data Science, Information Systems, or related field
  • Master's degree
  • 3-5 years experience in digital transformation, data analytics, AI adoption, or change management
  • Strong understanding of analytics platforms, machine learning, and cloud solutions
  • Proven experience in stakeholder engagement and driving organizational change
  • Excellent communication, facilitation, and project management skills
  • Experience designing and delivering training, workshops, and enablement programs
  • Ability to define and track adoption metrics, KPIs, and user feedback
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The Company
1,000 Employees
Year Founded: 1947

What We Do

CIMB Singapore is a leading universal bank operating in ASEAN's global financial gateway. Leveraging CIMB Group's extensive regional network and resources, it provides a comprehensive suite of conventional and Islamic banking solutions curated to a wide range of financial needs. The bank serves both individual and business clients, offering retail, commercial, and corporate banking services, and specializes in bridging markets across the ASEAN region.

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