Digital Creator & Content Specialist

Posted 3 Days Ago
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Kuala Lumpur, WP. Kuala Lumpur, Kuala Lumpur, MYS
In-Office
Mid level
Digital Media • Information Technology • Software
The Role
Develop and manage EPOS’s brand messaging, copy, visual creatives, marketplace content, photography, and video production. Responsibilities include writing webstore, campaign, email, and communications copy; maintaining brand consistency; designing performance-focused assets; producing and editing video; and repurposing content for social media. The role requires a hybrid creative skilled in copywriting, graphic design, photography, e-commerce content, and basic video editing.
Summary Generated by Built In
Digital Creator & Content Specialist

About EPOS

Backed by Ant International, EPOS is the digital growth platform for Malaysia's F&B businesses, unifying payments, ordering, delivery, loyalty, and AI into one seamless solution. As the central hub of Antom (our global merchant payment services provider), we deliver integrated digital and payment solutions to SMEs worldwide - empowering Every Point of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams and create meaningful, impactful changes for businesses globally.

About the Role
We are looking for a versatile Digital Creator & Content Specialist to be the creative voice of EPOS. You will not just be executing tasks; you will help managing our brand narrative. This role requires a hybrid skill set - someone who can write compelling copy, structure our brand messaging house, design visuals for every product listed looks premium and reads clearly, also comfortable handling a camera.

If you are a multi-disciplinary creative who thrives on bringing a brand to life across all platforms, this is for you.

What You'll Do

1. Brand Messaging & Copywriting

  • Build the Brand Messaging House: Structure, refine, and maintain EPOS’s core brand narrative, tone of voice, and messaging frameworks.
  • Commerce Copywriting Copy: Develop copy for our webstore, website landing pages, and commerce platforms (Shopee, TikTok) that needs to be structured, featured-to-benefit copy that is optimized for search. 
  • Craft Campaign Copy: Write copy for promotional campaigns, ad copies, email newsletters, and internal/external communications.
  • Gatekeeper for all communications: including the consolidation of presentation content, campaigns and initiatives, website and commerce. 

2. Visual Design & Content Creation

  • Design Creatives: Develop high-quality visual ad creatives that align with brand positioning and performance marketing standards (Meta, Google).
  • Marketplace content: Create visually captivating and interactive content tailored for commerce stores, bulk SKU uploads
  • Brand Guardianship: Ensure all visual assets and copy across all touchpoints adhere to the EPOS brand identity.

3. Content Production & Photography

  • End-to-End Video Production: Handle the entire video process - from ideation and storyboarding to filming, directing, and post-production editing.
  • Video Production & Photography: Conduct in-house event and lifestyle video & photography shoots to fuel our website and social media.
  • Repurposing: Repurpose long-form content into bite-sized, engaging vertical videos optimized for Reels and TikTok.

Requirements

What We're Looking For

  • 3 to 5 years of experience in Content Creation, Brand Marketing, Copywriting, or a similar hybrid creative role. A strong portfolio is mandatory.
  • A rare blend of strong copywriting, graphic design (Figma/Adobe Suite), and basic video editing (CapCut/Premiere Pro).
  • Proven experience in structuring brand messaging and writing copy that converts (especially for e-commerce/webstores).
  • A strong eye for aesthetics. You know how to make things look premium, warm, and engaging.
  • Familiarity with e-commerce platforms (Shopee, Lazada, TikTok Shop) and the nuances of performance-driven creative.
  • Highly organized, detail-oriented, and able to thrive in a fast-paced, high-growth environment.

Skills Required

  • 3 to 5 years of experience in content creation, brand marketing, copywriting, or a similar hybrid creative role
  • Strong portfolio demonstrating relevant creative work
  • Strong copywriting skills
  • Graphic design experience using Figma or Adobe Suite
  • Basic video editing experience using CapCut or Premiere Pro
  • Experience structuring brand messaging and writing conversion-focused e-commerce or webstore copy
  • Strong visual aesthetic judgment
  • Familiarity with Shopee, Lazada, TikTok Shop, and performance-driven creative
  • Highly organized and detail-oriented
  • Ability to work effectively in a fast-paced, high-growth environment
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The Company
HQ: Ballerup
84 Employees
Year Founded: 2009

What We Do

EPOS, founded in 2009, is a leading Point-Of-Sales (POS) system vendor. We aim to provide SMEs powerful yet cost-effective digital solutions. Our systems are used in over 60 different industries, including major Singapore government agencies and MNCs. We have an active and strong team capable of flexible customisation requirements and handling of major projects (e.g. major clients will have 50-60 outlets, with more than 100 POS terminals). Our clients include LTA, KKHospital, Popular Bookstore, UMart, Bounce Inc. We are a team that is truly passionate about helping businesses succeed. We want to see our customers thrive, and to expand and grow their business as ours.

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