Digital Copywriter

Posted 21 Days Ago
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Abu Dhabi, ARE
In-Office
Senior level
Fintech • Cryptocurrency
The Role
Create user-friendly Help Center, knowledge base, campaign, website, email, system communication, and UX/UI copy. Translate complex product logic into actionable guidance, edit content for brand consistency, and collaborate with product managers, designers, marketers, and subject matter experts. The role requires Chinese proficiency, technical writing ability, AI workflow integration, stakeholder management, and the capacity to deliver high-quality content across multiple channels in a fast-paced environment.
Summary Generated by Built In

About Us

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
 
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
 
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Digital Copywriter
 
Established in 2018, Bybit is one of the world's largest cryptocurrency exchanges with over 80 million users and counting. With a vision to be the crypto ark of the world, we provide a comprehensive suite of products — Spot, Derivatives, Earn, TradFi, Alpha and more — to both retail and institutional clients. Ultimately, we endeavor to enable our users to achieve their dreams.
 
We are looking for a Digital Copywriter/Senior Digital Copywriter to join our growing Copy and Translation team. We are more than writers, but skilled communicators, marketers and storytellers. With your mastery of prose and big picture thinking, you will weave seemingly disparate pieces of information and industry trends to form a cohesive narrative that fulfills our business objectives, inspires and engages our audience, and above all, driving home the message of our brand proposition.
Key reponsibilities
  • Create clear and user-friendly content for Help Center articles and knowledge base entries, translating complex product logic into actionable guidance.
  • Craft original campaign messaging that reflects our brand values and supports marketing objectives.
  • Create engaging, persuasive copy across multiple channels, including websites, system communications, email campaigns, and UX/UI, in line with our editorial style guide and UI component guidelines.
  • Edit and enhance existing content to ensure consistency with marketing strategy, tone, and positioning.
  • Partner closely with Product Managers and Project Managers to deliver clear, concise messaging for both everyday users and seasoned traders.
  • Collaborate with UX designers, marketers, and subject matter experts to ensure content is visually cohesive, on-brand, and aligned with intended outcomes.
Key requirements (updated)
  • 3+ years of experience in copywriting, journalism, UX writing, or closely related content roles, with a Bachelor’s degree in Creative Writing, Journalism, Advertising, Marketing, English, or a related field.
  • Ability to Integrate AI Workflows in daily work to optimise work delivery performance.
  • Strong technical writing skills, with the ability to produce clear, structured, and user-friendly content, especially for Help Center and knowledge base articles, and to translate complex product logic into simple, actionable guidance.
  • Chinese language proficiency is required, including the ability to read and understand Chinese PRDs and communicate effectively with Chinese-speaking stakeholders.
  • Experience in cryptocurrency, fintech, or traditional finance is preferred.
  • A product-oriented and flexible writer with a strong understanding of product workflows, logic, and the user journey, able to work closely with product teams, accurately interpret PRDs, and create effective user-facing content across multiple mediums (web, system communications, email campaigns, UX/UI).
  • Ability to work independently in a fast-paced environment and deliver under tight timelines.
  • Strong project and stakeholder management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, collaborate cross-functionally, handle feedback effectively, and maintain clarity and alignment in a fast-paced environment.
  • Excellent interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders from diverse backgrounds.
Good to have
  • Experience using GenAI tools as part of a writing and content development workflow.
  • Ability to thrive in a highly collaborative environment with multidisciplinary cross-functional teams.
  • Portfolio or work samples demonstrating strategic and/or brand-building concepts executed across multiple platforms.
  • 2+ years of agency experience or equivalent creative industry experience across all media, including digital, social, long-form content.

Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment. 
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Skills Required

  • 3+ years of experience in copywriting, journalism, UX writing, or closely related content roles
  • Bachelor's degree in Creative Writing, Journalism, Advertising, Marketing, English, or a related field
  • Ability to integrate AI workflows into daily work
  • Strong technical writing skills, especially for Help Center and knowledge base articles
  • Ability to translate complex product logic into clear, actionable guidance
  • Chinese language proficiency, including reading Chinese PRDs and communicating with Chinese-speaking stakeholders
  • Understanding of product workflows, logic, and user journeys
  • Ability to create user-facing content across web, system communications, email, and UX/UI channels
  • Ability to work independently in a fast-paced environment and meet tight timelines
  • Strong project and stakeholder management skills
  • Excellent interpersonal and cross-functional communication skills
  • Experience in cryptocurrency, fintech, or traditional finance
  • Experience using GenAI tools in writing and content development
  • Portfolio or work samples demonstrating strategic or brand-building concepts across multiple platforms
  • 2+ years of agency or equivalent creative industry experience across digital, social, and long-form content
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The Company
HQ: Dubai
3,000 Employees
Year Founded: 2018

What We Do

Since its inception in March 2018, Bybit has emerged as a leading cryptocurrency exchange, offering a comprehensive suite of tailored crypto services and product solutions meticulously crafted for retail and institutional traders alike. Trusted by millions worldwide, Bybit continues to push the boundaries of innovation, consistently refining and expanding its multi-spectral product offerings. At the heart of Bybit's mission lies the unwavering commitment to providing a secure, reliable, and transparent trading platform that empowers investors to seamlessly navigate the dynamic world of crypto. Whether you seek to explore Spot or Derivatives trading, harness the potential of Mining and Staking products, or leverage API support for algorithmic trading, Bybit empowers you to take control of your crypto journey. As pioneers in the ever-evolving Web3 landscape, Bybit meticulously curates and incubates innovative crypto projects, decentralized solutions, and data-driven research, fostering a vibrant ecosystem of crypto education and growth opportunities. Our core values of empathy, responsiveness, and continuous improvement permeate every aspect of our operations, shaping an inclusive environment where every individual feels valued and empowered. Bybit actively collaborates with regulatory bodies and institutions worldwide, playing a pivotal role in establishing robust safety and security frameworks, paving the way for a secure and dynamic future of crypto. Embrace the Digital Revolution with Bybit: Your Trusted Partner in the Crypto Frontier. #CryptoArk #Bybit

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