Digital Coordinator

Posted 11 Days Ago
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Madison, WI, USA
In-Office
Entry level
AdTech • Agency • Marketing Tech
The Role
The Digital Coordinator will manage various digital projects, assist teams with project specifications, and utilize AI tools to enhance productivity and insights, while ensuring communication and project deadlines are met.
Summary Generated by Built In
Hiebing is seeking a Digital Coordinator who will assist with managing a wide variety of digital projects, including website redesigns, SEO audits, UX, email and digital marketing campaigns. A digital coordinator will work with multiple internal teams and clients to help define project requirements and implement measurement strategies that align with marketing and business plans.
We’re seeking a candidate who has previous familiarity and experience with digital marketing tactics and platforms, and can combine creative communication skills with technical savviness. You must have a passion for process and technology, be detail oriented and have the ability to speak effectively with teams. 
Key Responsibilities
  • Assist in the definition of project specifications and articulate client requirements
  • Help to ensure that all departments involved in the project operate as a united team and have everything they need to be successful  
  • Use AI-enabled productivity tools to streamline coordination work — drafting meeting recaps, action items, status updates, and project documentation — applying them thoughtfully within project workflows
  • Research and review data and insights to help define digital strategies that align with business objectives
  • Use AI-assisted analytics to surface insights faster from Google Analytics and other platforms, then apply human judgment to validate findings before they inform strategy
  • Apply prompt engineering to accelerate first drafts of campaign briefs, reporting narratives, and client-ready summaries, while ensuring final output reflects Hiebing's voice and each client's requirements.
  • Identify opportunities to automate repetitive digital tasks (data pulls, reporting refreshes, tagging/QA checks, file organization) using AI and workflow automation tools
  • Represent Hiebing in a professional manner when communicating with clients  
  • Communicate and track progress on projects to ensure deadlines are met – escalating issues, concerns and resource constraints to management when needed
Desired Skills & Experience
  • Familiarity with using Google Analytics (GA4)
  • Basic web troubleshooting skills using browser inspector tools or developer tools 
  • Familiarity with web technologies – basic knowledge of HTML, CSS and JavaScript is a plus
  • Curiosity about emerging AI tools and a willingness to experiment with automation in day-to-day workflows
  • Working knowledge of AI-enabled productivity tools for tasks such as scheduling, documentation, summarization, or reporting, with the ability to apply them thoughtfully in a digital project context
  • Ability to critically evaluate AI-generated outputs, identify limitations or risks, and apply human judgment to ensure work remains accurate, ethical, and aligned with project and client requirements
  • General CMS knowledge a plus
  • Proficient in Microsoft Excel, Word, PowerPoint
  • Must be detail-oriented, exceptionally organized and able to multitask in a fast-paced work environment 
  • Proven time management, task prioritization and problem-solving skills 
  • Take pride in work output
  • Self-motivated, proactive and curious
What Makes Someone Successful Here
  • You build on ideas with a “Yes, and” mindset
  • You bring curiosity and challenge thinking in a productive way
  • You care about both the work and the people behind it
  • You hold high standards and take ownership of outcomes
Benefits include: Hybrid work flexibility, health + dental insurance, paid parental leave, matching 401(k) + profit sharing, a professional development fund and many more! This position is a hybrid position. 

Work Environment & Eligibility
Hybrid role based in Madison, WI (in-office Monday–Wednesday; remote Thursday–Friday). Must be authorized to work in the U.S. without current or future sponsorship.

Skills Required

  • Familiarity with using Google Analytics (GA4)
  • Basic web troubleshooting skills using browser inspector tools or developer tools
  • Familiarity with web technologies - basic knowledge of HTML, CSS and JavaScript
  • Working knowledge of AI-enabled productivity tools
  • Proficient in Microsoft Excel, Word, PowerPoint
  • Must be detail-oriented, exceptionally organized and able to multitask in a fast-paced work environment
Am I A Good Fit?
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The Company
HQ: Madison, WI
157 Employees
Year Founded: 1981

What We Do

Hiebing is an integrated brand development and marketing communications agency with home bases in the thriving capital cities of Madison and Austin. We combine two forces to move brands forward: The Possible and The Provable. The Possible harnesses curiosity and the power of “what if” to imagine what could work. The Provable investigates and distills all forms of input to know what does work. Through this trademark exchange of ideas and data, we create meaningful stories in measurable ways. Ready to move forward? Let’s join forces. If you have an interesting story to tell and are looking for a true partner in your efforts, we’d love the opportunity to chat with you. Please contact Dana Arnold at [email protected]. GOOD-TO-KNOW INFO: - Named 2015 Small Agency of the Year--Midwest Region - 100% employee-owned, so we’re not beholden to anyone - $50+ million in capitalized billings - Client roster that includes Alliant Energy, Batteries Plus Bulbs, Chuy's Tex-Mex, Culver’s, Good Foods Group, Schneider, Summit Credit Union, Wisconsin Department of Tourism and many others…

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