Digital Communications Specialist - Remote

The Digital Communications Specialist is part of the Sales and Business Services department, which resides on the Marketing and Communications team and reports to the Senior Marketing Communications Manager. As our Digital Communications Specialist, you will play a pivotal role in managing CIS’s social media presence across key platforms; developing and executing strategies that enhance brand awareness, engage priority audiences, and drive meaningful website traffic, while also creating and adapting visual and written content that supports communications efforts across digital and print channels. This role collaborates closely with colleagues across Marketing and Communications and internal stakeholders to ensure consistent messaging, timely content delivery, effective community engagement, and alignment with CIS brand standards and provides design and production support as needed to strengthen campaign execution and organizational storytelling.

What You'll Do:

• Maintain a strong understanding of CIS offerings and audiences to inform high-impact social content

• Develop and manage a unified editorial calendar across CIS social channels

• Create, publish, and optimize timely, accessible, and engaging social content

• Collaborate with internal teams to support integrated campaigns and major organizational initiatives

• Conduct community management online by monitoring channels, responding to inquiries, and escalating issues when appropriate

• Coordinate paid social efforts, including creative specifications, targeting inputs, and performance review

• Track and analyze social performance metrics to guide ongoing content and strategy improvements

• Apply social listening to identify trends, opportunities, and platform updates relevant to CIS

• Ensure all social and visual content adheres to CIS brand, editorial, legal, and accessibility standards

• Develop and adapt visual assets (e.g., graphics, infographics, ads, collateral) to support social and broader communications

• Prepare production‑ready files and maintain organized version control of design assets

• Work closely with the Graphic Designer to ensure cohesive visual execution across channels

• Support Communications by amplifying earned media, executive visibility, and key announcements

• Develop and support email marketing efforts as needed

• Coordinate with Marketing Operations on tracking, UTM parameters, and analytics accuracy

• Edit and proofread social and visual content to maintain clarity, quality, and brand consistency

• Other duties and responsibilities as assigned

What You'll Need: 

• Bachelor’s degree in Communications, Marketing, Design, or related discipline*

• 2+ years of professional experience managing social media for a B2B, government, nonprofit, or technology organization, including content planning, publishing, and analytics

• Demonstrated ability to write and design for social channels; strong copywriting, visual storytelling, and attention to detail

• Proficiency with social media management and analytics tools (e.g., Sprout Social, Hootsuite, or native platform tools) and Google Analytics 4

• Experience coordinating paid social (creative specs, audience targeting, and performance reporting)

• Working knowledge of Adobe Creative Cloud (Illustrator, Photoshop, InDesign) and/or Canva for rapid content creation and adaptation

• Ability to successfully coordinate multiple projects and meet deadlines in a fast‑paced environment

• Excellent communication and collaboration skills; ability to apply constructive feedback

• Must be authorized to work in the United States

It's a Plus if You Have:

• Experience in the cybersecurity or technology sector and comfort translating technical subject matter

• Familiarity with Sitecore, Optimizely, or similar CMS platforms

• Basic knowledge of HTML/CSS and digital accessibility standards (e.g., WCAG 2.1)

• Certification in Adobe Creative Cloud or social media platforms

*Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree.

At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.

Compensation Range:

USD$29.95 - $51.35