Digital Commerce Manager UK

Posted 42 Minutes Ago
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London, Greater London, England, GBR
In-Office
Mid level
Beauty • Robotics • Design • Appliances • Manufacturing
Positively impacting people’s lives every day in every home around the world.
The Role
Supports digital commerce growth across Amazon, TikTok Shop, brand.com, retail.com, and social commerce channels. Responsibilities include analyzing performance, coordinating campaign calendars, supporting media and content optimization, monitoring pricing and promotions, developing dashboards, evaluating tests, and providing actionable recommendations. The role partners cross-functionally with Sales, Media, DTC, Category, CRM, Data, Analytics, and Technology teams while using AI and automation to improve reporting and analysis.
Summary Generated by Built In
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in.
About the Role
SharkNinja is a global product design and technology company with a portfolio of five star rated lifestyle solutions powered by two trusted global brands, Shark and Ninja. We have a proven track record of bringing disruptive innovation to market across a $6B+ portfolio spanning 39 categories, with products in millions of homes around the world.
Digital channels are transforming how consumers discover, evaluate, and purchase products. As Brand.com, Retail.com, Amazon, and Social Commerce platforms continue to grow, we are looking for a Manager, Digital Commerce Strategy to help execute and optimize our digital commercial growth plans across these channels. This role supports the development of channel plans and owns the day to day analysis, reporting, and campaign coordination that connects demand creation to conversion, spanning media, content, assortment, pricing, promotions, and CRM.
Digital commerce is always on and data rich, shaped by weekly campaigns, seasonal and cultural moments, and real time consumer behavior. The ideal candidate combines commercial curiosity, strong analytical skills, and hands on digital commerce experience, with an interest in applying AI tools to everyday workflows.
What You'll Do
Digital commercial planning and execution
  • Support the development and execution of commercial plans across digital and social commerce channels, including Amazon, TikTok Shop, brand.com, and retail.com.
  • Analyze performance across channels, categories, and consumer segments to surface growth opportunities.
  • Maintain the digital campaign calendar, covering weekly moments, seasonal beats, and cultural opportunities, and coordinate execution with channel teams.

Cross functional coordination
  • Work day to day with Sales Strategy & Analytics, Media, DTC, and Category teams to keep digital plans aligned and on track.
  • Share digital performance insights with partner teams in clear, actionable formats.

Media and content support
  • Track how media and channel performance connect, and flag opportunities to improve media effectiveness.
  • Help ensure high performing content from paid media is reflected at the point of purchase, including PDPs, brand.com, and retailer pages.

Revenue growth management support
  • Monitor pricing and promotional performance across digital channels and recommend adjustments.
  • Support assortment, pricing, and promotion analyses that improve revenue and profitability.
  • Partner with CRM and DTC teams on consumer acquisition, retention, and cross sell initiatives.

Analytics and reporting
  • Build and maintain dashboards and recurring reports covering traffic, conversion, media efficiency, pricing, content, and consumer engagement.
  • Run analyses such as A/B test readouts, forecasting support, and promotional effectiveness reviews.
  • Use AI and automation tools to streamline reporting and analysis workflows.
  • Partner with Data, Analytics, and Technology teams to improve data quality and reporting infrastructure.

What You'll Bring
  • 4+ years of experience in digital commerce, ecommerce analytics, revenue growth management, category management, or related fields.
  • Working knowledge of Amazon, DTC, Retail.com, marketplace, or social commerce business models.
  • Strong analytical skills, including proficiency with Excel and BI or dashboard tools. SQL is a plus.
  • Experience turning data into clear recommendations and communicating them to stakeholders.
  • Strong organization and project coordination skills across multiple concurrent workstreams.
  • Comfort working in a dynamic, cross functional environment.

Preferred:
  • Hands on experience with retail media platforms, Amazon, Walmart, or TikTok Shop seller tools, or creator commerce.
  • Experience using AI tools, such as LLM based assistants or automations, to speed up analysis or reporting.
  • Consumer products, retail, or marketplace experience.

Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
  • For candidates based in all regions, please refer to this Candidate Privacy Notice.
  • For candidates based in China, please refer to this Candidate Privacy Notice.
  • For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]

Skills Required

  • 4+ years of experience in digital commerce, ecommerce analytics, revenue growth management, category management, or a related field
  • Working knowledge of Amazon, DTC, Retail.com, marketplace, or social commerce business models
  • Strong analytical skills, including proficiency with Excel and BI or dashboard tools
  • Ability to turn data into clear recommendations and communicate insights to stakeholders
  • Strong organization and project coordination skills across multiple concurrent workstreams
  • Comfort working in a dynamic, cross-functional environment
  • Hands-on experience with retail media platforms, Amazon, Walmart, TikTok Shop seller tools, or creator commerce
  • Experience using AI tools, LLM-based assistants, or automations to accelerate analysis or reporting
  • Consumer products, retail, or marketplace experience
  • SQL experience

What the Team is Saying

Serena Wiss
Palak Choudhary
Emmanuel Benoit
Steve Gassin
Jad Jichi
Mark Barrocas
Claire Lemel
Aaron Weiner
Claire Lemel
Karan Weller
Elizabeth Nolan
Dan Innes

SharkNinja Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as strong with multiple Blue Cross Blue Shield options, reasonable premiums, and mental health support through an EAP. Wellness offerings such as onsite gyms, fitness classes, and Calm Premium broaden the health package.
  • Parental & Family Support Paid parental leave is substantial, including enhanced maternity and adoption leave at about 20 weeks of full pay and fully paid paternity leave in some regions. Backup care, adoption assistance, childcare supports, and onsite Mother’s Rooms further reinforce family benefits.
  • Retirement Support A 401(k) with company matching is consistently highlighted, with company filings confirming ongoing employer contributions. The broader financial package also includes life and disability insurance to support long‑term security.

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The Company
HQ: Needham, MA
4,000 Employees
Year Founded: 1994

What We Do

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,000 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

Why Work With Us

Whether your passion is engineering, designing, marketing, or developing, at SharkNinja you’ll find we’re all about people. We work together to create world-class products that delight our consumers. Building an admired consumer products problem solving engine is hard; we do it better than others by operating differently.

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SharkNinja Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid 3 days a week. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: Not Specified
HQNeedham, MA
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Longhua District, Longhua District
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Rogers, AR
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