Digital Client and Project Coordinator

Posted 9 Days Ago
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West Des Moines, IA
1-3 Years Experience
AdTech • Marketing Tech
The Role
The Digital Client & Project Coordinator role involves assisting Digital Client and Project Managers in developing project plans, managing digital marketing projects, coordinating with cross-agency teams, and ensuring project timelines are met. Additional responsibilities include administrative tasks, QA efforts on projects, and identifying process improvements.
Summary Generated by Built In

At Strategic America, we understand that our value rests in the potential of our people. We enjoy what we do and enjoy working as one team. Joining the talent at Strategic America means working with about 100 people who meet challenges head-on, combining traditional disciplines with new and innovative approaches. We find that we reach beyond traditional thinking with ideas that break boundaries because our client's success is what motivates us.
Our mission statement is to "find a better way always". We continually look for a better way of doing things to ensure that our marketing solutions move the needle.
Sound exciting? We may have the right opportunity for you to join our team.
What You'll Do:
The Digital Client & Project Coordinator role is responsible for assisting Digital Client and Project Managers in the development of project plans and ensuring projects are effectively planned and well-organized. DCPC is a back-up to Digital Client and Project Managers for administrative duties and help with work overflow.

  • Learn and work confidentially in agency tools such as Metis, Workfront and Asana to manage and monitor assigned execution of various digital marketing projects.
  • Assist and develop schedules for projects that balances client and agency/interdepartmental needs.
  • Actively engage with cross-agency teams regarding deliverables, timing expectations and collecting detailed information to submit clear and accurate requests and change orders.
  • Participate in client meetings and work with client managers and SEO team to assist in keeping the projects on track.
  • Provide team members support with administrative duties such as setting up meetings, capturing meeting notes, billing/invoicing, and owning any assigned task/deliverables from the meetings.
  • Provide accurate and timely communication to team members, regarding all assigned projects and timelines.
  • Effectively prioritize and stay organized while working on multiple projects/tasks.
  • Organize documents, assets, and deliverables to keep projects moving.
  • Perform QA efforts on digital projects to ensure all functional and technical requirements are met.
  • Understand agency process and help to identify process efficiencies and gaps to improve those processes.
  • Assisting client managers and project managers with duties and provide coverage for them.
  • Serves as a positive role model by representing the SA’s Core Values.
  • Other duties as assigned.


Who You Are:
The right candidate for this position ideally has a Bachelor's degree or equivalent experience and 1+ years of related work experience. They will have knowledge and understanding of general digital marketing terminology and processes; a basic understanding of SEO and web best practices; as well as a basic understanding of how to clearly communicate to a cross functioning team.
Other essentials are:

  • A drive to learn and understand client requirements to deliver on the job requests.
  • Show exceptional attention to detail.
  • Demonstrate commitment to follow-through in a timely manner.
  • Ability to manage numerous tasks in a deadline driven work environment.
  • Proactive, resourceful, and strong problem-solving skills.
  • Requires strong organizational skills.
  • Ability to work collaboratively and effectively with individuals at all levels within the organization, internally and externally.
  • Must be able to work in a fast-paced environment.


Who We Are:
Strategic America is an integrated marketing services company that creates performance solutions for our clients. That includes offering strategic branding, creative, media placement, public relations, digital, data/analytics, and field marketing services for a growing list of clients.
SA had the distinction of being named a 2016 BBB Torch Award winner for ethics in the workplace. We also offer an outstanding benefit package, which includes a generous 401(k) company match. SA is an Equal Opportunity Employer.

The Company
HQ: West Des Moines, IA
149 Employees
On-site Workplace
Year Founded: 1980

What We Do

Founded in 1980, Strategic America is a full-service, integrated Des Moines advertising agency specializing in public relations, digital, traditional, direct response and creative solutions. Our talented team manages a diverse client mixture of leading national brands and local SMBs. Our mission is to "Finding A Better Way, Always"​ with every program we support. Whether your business is a franchise/dealer network or corporate managed, SA has a wealth of experience to ensure your advertising and PR programs generate the results you expect.

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