The Role
The Digital Associate will manage text message marketing programs, deliver customer service, assist clients, and contribute to strategies for fundraising and communications.
Summary Generated by Built In
At MissionWired, we help our partners create revolutionary fundraising strategies that advance their mission, change our country, and have a positive impact on the world.
We help our partners tell big, ambitious stories that invite their supporters into communities to raise mission-changing revenue. Our results are unrivaled, having converted more than $4.5 billion in donations to the world’s most trusted philanthropies and groundbreaking campaigns. We do it over email and SMS, in the mail, across social media, everywhere. We don’t think in terms of channels; we’re single-minded in pursuit of your success.
We’re innovative, progress-obsessed, do-gooders who care deeply about social change and continuing to push the limits on what we can accomplish together. We’ve brought strategies to life for nonprofit organizations working around the world, including Sandy Hook Promise, Human Rights Watch, The Humane Society of the U.S., Save the Children, and Friends of the Earth. Over the years, we have worked with various progressive political organizations and believe that each election cycle is an opportunity for us to support organizations across the country and elect Democrats to legislative bodies up and down the ballot.
We’re an equal-opportunity employer and take seriously our commitment to equality and equity. Our efforts to be inclusive and create opportunity don’t end when someone joins us – they begin. We’ve set our sights on changing the world through our work and with our clients, and representation is at the foundation of what we do. We know that diversity of thought and background makes us stronger. That’s why we’re committed to building and maintaining a diverse community.
Every new team member broadens our perspective and allows us to think bigger. We’ll be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come, stay, and push the boundaries of what’s possible.
Overview: We are seeking a full-time Digital Associate for our Texting team to assist in executing text message marketing, fundraising, and communications programs for our growing client base. If you show great attention to detail, have strong analytical skills, are an expert multitasker, and want to put your stamp on creative campaigns that mobilize resources for social good, this job is for you!
This is a temporary, salaried and benefits-eligible position for a limited period ending no later than January 8, 2027. Potential for extension of contract or offer of continued employment following the end date of said contract is not guaranteed, however may be discussed as the end date approaches. Extension of contract or offer of continued employment is contingent upon business need.
Successful candidates will be responsible for:
- Producing a high volume of SMS/MMS/RCS communications for various clients;
- Assisting in the development and implementation of online fundraising and communications strategies, including the design and management of text message communications calendars;
- Delivering top-tier customer service to product sales clients, ensuring their needs are met with precision and care;
- Facilitating the onboarding process for new clients as it relates to product buys or strategic services;
- Working with writers, designers, and technical experts to generate top-notch, engaging content;
- Assessing and identifying opportunities by working closely with client teams to assess buy needs, identify new opportunities for growth, and pinpoint potential for product renewals or recurring buys;
- Working with client teams, including technology and creative, to assist in managing resources and project timelines; and
- Ability to communicate with and provide top-quality customer service to clients, including regular reporting, results analysis, content recommendations, and invoicing.
Must-have qualifications:
- Ability to juggle multiple projects in a deadline-driven environment;
- Strong attention to detail and analytical skills;
- Strong writing and communication skills;
- Experience contributing to project plans to achieve fundraising and communications goals;
- Passion, energy, and excitement for progressive and philanthropic causes and all things digital;
- Ability to collaborate on a team both internally and externally; and
- Background in digital communications, organizing, fundraising, and/or marketing.
Nice-to-have qualifications:
- Up to 2 years experience contributing to text messaging programs at scale, preferably for political campaigns or nonprofits; and
- Experience with texting platforms such as Scale to Win, Switchboard, Tatango, or Mobile Commons.
Salary
Salary for this role is $57,000 per year, depending on experience. This is a temporary, salaried and benefits-eligible position for a limited period ending no later than January 8, 2027
Location
We are currently working remotely with no return to office date. Applicants may reside in the following states: AZ, CT, DC, DE, FL, GA, IL, IN, LA, MA, MD, MI, MN, MO, NE, NC, NJ, OR, PA, SC, TN, TX, and VA. Due to FL legislation, MissionWired is required to participate in e-verify.
Benefits
100% employer-paid premiums for platinum-level medical plan on a national health care network
100% employer-paid life insurance and short term disability
50% employer-paid vision and dental insurance
401(k) with 3% employer contribution
17 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off.
Paid parental leave at 100% of your salary
Financial support for reproductive and transgender care
Flexible telecommute and remote work policies
Company issued Mac products for home offices
Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available
*Supporting your team on some nights and weekends as we approach high-volume times such as elections may be required.
If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications, consider applying anyway. We’d love to hear from you!
Top Skills
Mms
Mobile Commons
Rcs
Scale To Win
Sms
Switchboard
Tatango
Texting Platforms
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The Company
What We Do
At MissionWired, we harness the power of digital storytelling and connectivity. We’ve deployed millions of emails, motivated countless Facebook likes and shares and generated untold tweets and retweets. We’ve crafted strategic communications for dozens of members of both houses of Congress, large national nonprofit organizations and even The White House. We were at the vanguard of digital advocacy, inventing the tactics in wide use today.
We are a full-service agency that can tackle any challenge thrown our way. From online fundraising, acquisition advertising and analytics to coding, graphic design and writing, we have top-flight talent who’ve been recognized as the best in their fields.
Our clients include the Bill & Melinda Gates Foundation, the USO, Sandy Hook Promise, Democratic political committees and members of the U.S. Senate.
