Digital Account Coordinator, Lyft Media

At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization

Lyft Media’s vision is to build the largest transportation media network. We leverage media to elevate the transportation experience for our users while building an exciting and sustainable advertising business. Our assets include Lyft in-app sponsorship opportunities, the largest bikeshare network in the country, and in-car entertainment screens. Our work is fun, challenging, and rewarding and we are looking for a customer-focused team member passionate about solving problems, delighting our agency partners, and winning new business.

As a Digital Account Coordinator at Lyft Media you will play a critical role in partnering with our internal sales team to achieve its goals. You will be a true team player providing cross-functional support for pre & post-sales activities and management and optimization of advertising campaigns. You will develop, evaluate, and improve processes and tools in order to improve day-to-day operations and efficiencies for our sales team. We are looking for individuals who love solving interesting problems, are highly adaptable, and care deeply about customer satisfaction.

Responsibilities:

• Pre-sales planning: Support sales team in RFP fulfillment, including tasks such as inventory management, inventory forecasting, inventory reservation, confirming specs with clients, populating client templates, and ad hoc client requests
• Cross-functional liaison: Coordinate with Lyft Media’s legal, finance, accounting, tech, and other internal teams to ensure external and internal needs are met
• Campaign management: Proactively manage Lyft Media direct ad campaigns via our ad-server, including daily pacing, creative optimization/scheduling, and complete delivery based on Insertion Order parameters
• Billing: Coordinate with Accounts Receivable and Finance at the end of each billing cycle on campaign totals and ensure POs are generated and invoices are delivered to our advertising partners, work with client teams to complete RFIs and actualizations
• Project ownership: Own ad-hoc projects end-to-end as the primary driver and ensure they’re completed within budget and scope constraints

Experience:

• BA/BS degree
• 1-3 years of experience in digital advertising sales, digital media, or campaign management
• Exceptional communication, interpersonal, and organizational skills
• Exhibits outstanding attention to detail
• Excels at multitasking and thrives under pressure
• Demonstrates critical and strategic thinking abilities
• Consistently self-motivated and proactive
• Strong interest and understanding of technology
• Excellent analytical skills with a passion for data-driven solutions, enabling top-tier recommendations for sales teams and clients
• Proficient in Google Sheets and related tools for creating ad pacing trackers and internal workbooks
• Adept at leading projects with minimal direction or oversight

Benefits:

• Great medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Pre-tax commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.  

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the New York City area is $60,800-$76,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.