Dietician

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NL, CAN
Healthtech • Software
The Role

Dietician
Part Time
Work from home as a Registered Dietician in Newfoundland and Labrador

We are looking for a Registered Dietician to join our team! This position will be a remote, work from home opportunity. In this role, you will provide advice, guidance and support related to healthy eating and lifestyle behaviours to our callers. We are looking for a motivated and driven Dietician with strong organizational and relationship building abilities. If you are a Dietician looking for a new challenge, apply today!
Position Overview
Responsible for providing timely and credible nutrition and healthy eating advice to clients (health intermediaries and the public) on the phone or via email, as well as the accurate collection and recording of data. The focus of the service is health promotion and disease prevention. In addition, this position may also recommend or review content for the Dietitians of Canada NL portal to the contact center nutrition knowledge database (CC-PEN). This CC-PEN database supports Contact Centre Dietitians with evidence –based standardized responses, as well as client education materials. This Contact Centre Dietitian is an ambassador for the NL DAS program and is also required to participate in activities to promote program services.
Responsibilities

  • Provide advice and support to individuals to improve healthy eating behaviours for themselves and their families
  • Support for caregivers to provide nutrition advice to those who care for others, i.e. home care workers, personal care home staff, family members, etc. 
  • Support for settings-based nutrition policies
  • Provide guidance and practical advice to end-users of written policies on how to put policy in action
  • Resources for other health professionals
  • Answering questions and providing information to health professionals such as doctors, nurses, pharmacists, and other dieticians who are seeking information, clarification, etc. on a nutrition related topic
  • Providing fulfillment materials such as factsheets, websites, and other resources to callers via email or postal mail
  • Other related duties as required


Qualifications

  • Registration with the Newfoundland and Labrador College of Dietitians (NLCD) is required
  • A minimum of two years of work experience that demonstrates strong counseling skills, adult education, and behavior modification approaches
  • Contact center or public health intake line experience is an asset
  • Strong interpersonal skills and demonstrated aptitude to work in a team environment
  • Customer service orientation
  • Ability to determine client needs and provide relevant information and referrals in an effective and efficient manner
  • Ability to work flexible hours, including days and evenings as part of your regular schedule
  • Ability to support, encourage, and foster good relationships with others
  • Strong organizational skills
  • Accurate and attentive to detail


Why Work With Us
With over 25 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program. If you are looking for an opportunity to work from home for company that values you, apply today
Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com. 

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The Company
HQ: Ventura, CA
129 Employees
Year Founded: 1996

What We Do

Fonemed was founded in 1996 by a group of physicians, philanthropists and businesspeople who recognized the need for improved healthcare worldwide and saw telephone-based triage as the premier method to provide that care. We are a privately held, Limited Liability Company registered in the USA and Canada, with corporate headquarters in St. John’s, Newfoundland and Labrador, and in Ventura, California. Currently we employ approximately 300 individuals. Fonemed provides healthcare-based services and software solutions to increase our clients’ patients access to quality healthcare while also providing additional cost control to our clients. Our specialty service has been 24/7 virtual nurse triage. We recently expanded services to include access to nurse practitioners providing additional primary care advice and treatment. Our nurses are located throughout the United States and Canada, and we are exploring growth opportunities in Europe and Asia. The Fonemed Health Management Platform is a Cloud-based application that provides access and security and comes fully integrated with the Schmitt-Thompson Clinical Content Triage Guidelines. The Platform allows our clients to deliver comprehensive, technology-powered, people-driven customized solutions to meet specific requirements. Through our software, clients have the ability to manage such activities as client registration, online health assessment, nurse triage and nurse practitioner assessment and referrals. At Fonemed, we empower our clients to strategically expand patient engagement, diversify revenue streams or reduce operating costs through proven technology that has been developed through the foundation of over 26 years of industry experience and more than 10 years of using and enhancing the Platform ourselves. We are URAC accredited, SOC2 certified, and HIPAA compliant with over 2,500 client groups, representing well over 25 million individuals.

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