If you didn’t see an opening that looked right for you but you’re still interested in exploring a role at Lexer, we’d love to hear from you!
Lexer is a Customer Data Platform with the ambitious goal of transforming the retail experience for both companies and consumers—because seamless, genuine shopping experiences are the experiences we all deserve. We’re committed to building a welcoming culture where our people can pursue their passions, meet friends and mentors, and build innovative products that help our customers grow.
To apply, please send us a resume and a cover letter telling us how you can help grow our business. We've got some questions you might answer for us below.
Be sure to also visit our website to learn more about our team, values, and culture to make sure we’re the right fit for you.
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About Lexer
Lexer helps brands and retailers drive incremental sales.
We do this by providing data, software, and services that deliver an enriched customer view and all the tools required to genuinely understand and engage with customers at every stage of their journey, online and offline. With extensive, cross-functional experience in retail, technology, and advertising, our team has the talent and insight to build innovative products and provide exceptional service with a human touch.
We value team members who are:
🤓 Sharp 👯♀️ Dependable 💪 Proactive 📈 High-value ❤️ Caring 👩🎤 Playful
We are a private Australian-founded company with a team of 65+ across Melbourne, Sydney, Vietnam, Singapore, and the USA working with about 90+ brands in Australia, Asia, and the USA.
We're growing fast, so reach out soon to join our values-driven, life-friendly team for the opportunity to do your best work.
Lexer is an equal opportunity employer
At Lexer, we believe in bringing your whole self to work. We don't just accept difference, we love and celebrate it. We make hiring and employment-related decisions based on a person's experience, qualifications, performance, and passion.
We celebrate all cultures, linguistic backgrounds, abilities, races, genders, sexual orientations, as well as family and carer responsibilities. We do not discriminate against any candidate or employee for these reasons or any other reason protected by law.
Some roles are subject to a background and criminal history check, where this is a security requirement. Any information we collect about you is subject to Lexer's Privacy Policy https://lexer.io/privacy-policy/
We encourage all applicants to apply, including those seeking flexible working options. We will consider requests for flexible work options wherever reasonably possible.
What We Do
Fragmented customer data = fragmented customer experiences. Lexer’s Customer Data Platform helps retailers genuinely understand their customers and engage them with the experiences they deserve. A SINGLE CUSTOMER VIEW > Combine all of your purchase, product, loyalty and engagement data into unified customer profiles that marketers can understand and use. > Enrich your 1st-party data with 3rd-party demographic, location, propensity to buy and lifestyle data. ENHANCED CUSTOMER PROFILES > Intelligent profiles summarize products purchased, campaigns engaged with, orders made, where they prefer to shop and more. > Predict lifetime value, next likely purchase date, which product they’ll buy next, which channel to reach them on and churn risk. ACTIONABLE CUSTOMER INSIGHTS AND HIGH VALUE SEGMENTS > Create and compare customer segments using attributes like RFM purchase behavior, product interests and channel preferences. > Identify and engage high value customer segments and lookalike audiences. > Identify and reengage inactive and lapsed customers. EFFORTLESS AND EFFECTIVE TARGETING > Quickly activate audience segments in your digital channels with as little as 3-clicks. > Combine or exclude auto-updated audiences for highly targeted campaigns that require less effort. MARKETER-FRIENDLY DASHBOARDS > Know how much every segment spends, on what products and when. > Understand where your sales are coming from and the impact of your marketing. > Identify growth opportunities in just a few clicks - no data science required. Lexer Engage is an easy-to-use customer service hub for communicating with your customers via social media and email. PERSONALIZED CUSTOMER CARE > Holistic view of each customer contains 1st party and social data > Fast, simple, and intuitive workflows > Centralized inbox > SLA & team reporting > Recommended responses
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