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Hiring Agency:
Health & Human Services - Agency 25
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
Job Description:
Prior SNAP program knowledge is essential for success in this position. Candidates should have previous experience working with SNAP or SNAP Quality Control processes, including knowledge of program policies, eligibility requirements, or case review.
Location: Statewide pending office availability.
Examples of Work
- Review completed QC cases for accuracy and provide clear feedback and required corrections to QC staff.
- Provide coaching and technical guidance to field staff when errors are identified.
- Use Excel proficiently for tracking, analysis, and reporting.
- Interpret FNS 310 policy and provide accurate guidance to the QC team.
Requirements/Qualifications
Minimum Qualifications: Two years experience in a health and/or human services field or public service organization with responsibility for determining eligibility, assessing public assistance needs, or case management using program rules and regulations OR 24 semester hours of post high school education in behavioral sciences, social sciences, public/business administration, adult education or closely related field and experience in eligibility determination or assessing needs for public assistance and/or social services programs.
Preferred Qualifications:
- Experience in eligibility determination, case management, quality control, or program integrity.
- Experience identifying error trends and documenting findings clearly, accurately, and objectively.
- Proficiency with eligibility systems, data-tracking tools, and federal/state reporting requirements, including QC processes.
- Previous SNAP Quality Control experience.
- Experience working in the QCS system.
- Knowledge of and experience using the QC Access Database.
Other: Valid drivers license required.
Knowledge, Skills, & Abilities
- Strong knowledge of public assistance program policies and eligibility requirements, particularly as they relate to SNAP Quality Control (QC).
- Ability to accurately review and analyze complex cases, apply policy consistently, and provide clear guidance to QC staff.
- High attention to detail with strong analytical and problem-solving skills.
- Strong written and verbal communication skills for collaboration, coaching, and reporting.
- Ability to work independently, manage deadlines, prioritize competing responsibilities, and maintain confidentiality.
If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Skills Required
- Two years of experience in health and/or human services or a public service organization involving eligibility determination, public assistance needs assessment, or case management using program rules and regulations
- Alternatively, 24 semester hours of post-high-school education in behavioral sciences, social sciences, public or business administration, adult education, or a closely related field, plus experience determining eligibility or assessing needs for public assistance and/or social services programs
- Valid driver's license
- Experience in eligibility determination, case management, quality control, or program integrity
- Experience identifying error trends and documenting findings clearly, accurately, and objectively
- Proficiency with eligibility systems, data-tracking tools, and federal/state reporting requirements, including QC processes
- Previous SNAP Quality Control experience
- Experience working in the QCS system
- Knowledge of and experience using the QC Access Database
Nebraska Department of Veteran Affairs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nebraska Department of Veteran Affairs and has not been reviewed or approved by Nebraska Department of Veteran Affairs.
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Retirement Support — Retirement plan is considered excellent and a central reason total compensation feels strong. Long-term security is positioned as offsetting lower base wages.
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Healthcare Strength — Health insurance is described as comprehensive within a benefits package that helps balance modest hourly pay. Coverage is viewed alongside retirement as a core component of overall value.
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Leave & Time Off Breadth — Paid leave is included within the comprehensive package and contributes to perceived total compensation value. The breadth of time off helps make moderate salaries more workable.
Nebraska Department of Veteran Affairs Insights
What We Do
The Nebraska Department of Veterans' Affairs is a state agency dedicated to providing support, benefits, and assistance to veterans and their dependents within Nebraska.
