Dark Wolf Solutions is seeking a DevOps and Collaboration Tools Engineer to join our team and play a crucial role in managing and optimizing our collaboration tool infrastructure. This role will focus on deploying, managing, and maintaining our enterprise-level Atlassian Jira, Confluence, and Mattermost platforms, ensuring high availability, scalability, and security. You will be responsible for designing and implementing robust infrastructure-as-code solutions using Terraform/OpenTufu, Ansible, ArgoCD, and GitOps principles to automate deployments and streamline our continuous delivery workflows. This position requires a deep understanding of Kubernetes, AWS cloud services, and a strong commitment to automation and operational excellence. Key responsibilities include, but are not limited to:
- Deploying, managing, and upgrading collaboration platforms, including Atlassian Jira, Confluence, and Mattermost, in enterprise environments, ensuring optimal performance and reliability.
- Designing and maintaining Kubernetes-based deployment architectures for high availability and scalability across medium to large enterprise infrastructures.
- Managing and optimizing AWS cloud environments leveraging services such as EKS, S3, KMS, EBS encryption, and multi-tier load balancing strategies.
- Implementing infrastructure-as-code using Terraform/OpenTufu, Ansible and continuous delivery workflows using ArgoCD and GitOps principles.
- Creating, managing, and versioning Helm Charts for automated and repeatable application deployments.
- Developing and maintaining secure backup and disaster recovery strategies to ensure business continuity.
- Monitoring system performance, availability, and resource usage, ensuring SLAs are met across all collaboration platforms.
- Implementing and configuring Jira Software, Jira Service Management, Confluence, and Mattermost (or equivalent) across disparate environments.
- Ensuring tool implementations meet the specified user capacity requirements, and plan for future growth.
- Evaluating and implementing government-approved product substitutions as needed.
- Providing full system and application management support for collaboration tools, including installation, configuration, and ongoing maintenance.
- Providing comprehensive database support specific to the collaboration tools.
- Managing software licenses, including tracking, renewals, and compliance.
- Managing user onboarding, including account creation, permissions, and training and deprovisioning user accounts in a timely and secure manner.
- Providing comprehensive user support, troubleshooting issues, and resolving inquiries.
- Maintaining accurate user documentation and knowledge bases.
Required Qualifications:
- Bachelor Degree in Computer Science, Mathematics, or equivalent technical degree; or in lieu of degree, 3 years of equivalent industry experience
- Minimum 5 years’ experience using Agile and Scrum software development practices
- Minimum 5 years’ experience testing applications developed using one or more programming languages such as C++, C#, Go, Java, Python, SQL, NoSQL, or JavaScript
- Minimum 3 years’ experience using software testing methodologies, such as integration testing, acceptance testing, security testing and usability testing
- Minimum 3 years’ experience cloud-computing environments to include Azure, AWS, and/or Google Cloud Platform. Minimum 3 years’ experience configuring and running compliance software
- Minimum 3 years’ experience configuring and running automation tools
- Minimum 3 years’ experience with configuring and running test management tools
- Minimum 3 years’ experience with defect/bug tracking tools. Minimum 3 years’ experience testing web services, such as SOAP, REST, Parquet, and JSON.c.)
- Strong proficiency in Kubernetes (EKS preferred) and Helm-based deployments.
- Familiarity with IAM roles, secrets management, and encryption mechanisms within AWS.
- Experience deploying and managing CI/CD pipelines in a GitOps environment (ArgoCD preferred).
- Excellent problem-solving and automation scripting skills (Bash, Python, or similar).
- Familiarity with monitoring and alerting tools such as Prometheus, Grafana, or CloudWatch.
- Experience working with Easy Agile in Jira.
- Excellent communication and collaboration skills.
- Ability to work independently and as part of a team.
- CompTIA Security+ CE or other DoD 8570 IAT II certification
- US Citizenship and have Secret security clearance with eligibility to the Top Secret/SCI level
Desired Qualifications:
- Experience in the architecture and implementation of medium-to-large distributed computing environments
- Experience/knowledge of software and system optimization, helping to remove potential performance bottlenecks
- Experience with maintaining full stack application with modern technologies, intuitive user-interfaces and scalable data processing architectures using open source software
- Experience working with Easy Agile in Jira
The salary range for this position is estimated to be between $160,000.00 - $180,000.00, commensurate on experience and technical skillset.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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What We Do
Dark Wolf Solutions provides DevSecOps agile software development, information operations, penetration testing and incident response, applied research and rapid prototyping, machine learning, and mission support and engineering services to the Intelligence Community, national security, and Fortune 500 customers. By combining the most innovative emerging technologies with deep federal domain expertise, Dark Wolf operates at the nexus of technical innovation and mission needs.
