DevRel Engineer - Documentation

Posted 17 Days Ago
Be an Early Applicant
India
Junior
Artificial Intelligence • Information Technology • Software • Automation
The Role
As a DevRel Engineer, you'll manage documentation, troubleshoot user setups, create tutorials, collaborate with engineering, and engage with the community.
Summary Generated by Built In
About SigNoz

SigNoz is an open-source observability platform that helps developers monitor, trace, and debug their applications fast. Today we serve users in 30+ countries, have 23k+ GitHub stars, a 7,000-member Slack community, and 180+ OSS contributors—all while operating as a fully remote, globally distributed team. We’re YC-backed and supported by leading Bay-Area VCs.

What You’ll Do
  • Own SigNoz documentation. Set the structure, tone, and information architecture; keep it accurate as the product evolves.

  • Deep-dive into code & config. Reproduce user setups, debug issues, and translate findings into clear docs and examples.

  • Create onboarding flows & tutorials. Write step-by-step guides, sample apps, and troubleshooting playbooks that turn first-time users into power users.

  • Partner with Engineering & Product. Review PRs for doc impact, champion doc-first thinking, and surface user feedback.

  • Engage with the community. Answer questions in Slack/GitHub, identify doc gaps, and turn common pitfalls into solutions pages.

You Might Be a Great Fit If You…
  • Have 2+ years in an SRE, DevOps, Platform, or similar technical role.

  • Can read and debug at least one of Go, Python, or JavaScript (we use all three).

  • Learn new tools quickly and love untangling complex distributed-system problems.

  • Write crisp, developer-friendly prose and enjoy explaining why as much as how.

  • Are customer-obsessed—delighting users and removing adoption blockers motivates you.

Nice-to-Haves
  • Experience maintaining docs for an OSS project or SaaS product.

  • Familiarity with OpenTelemetry, ClickHouse, or Kubernetes.

  • Previous contributions to technical blogs, conference talks, or tutorials.

Who Probably Won’t Thrive Here
  • Candidates fresh out of college without hands-on ops / dev experience.

  • Writers who prefer purely editorial work without diving into terminals, repos, and PRs.

Success Looks Like
  • New users can instrument an app, send data to SigNoz, and run their first trace in <15 minutes—guided by your docs.

  • Support and community questions drop as self-service answers go live.

  • Release cycles include clear, timely doc updates because you’re embedded in the dev workflow.

Top Skills

Clickhouse
Go
JavaScript
Kubernetes
Opentelemetry
Python
Am I A Good Fit?
beta
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The Company
HQ: San Francisco, CA
40 Employees

What We Do

Open source Observability platform

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