Tau Six, an agile small company delivering cutting edge cybersecurity and systems integration services to the US National Security market, has an immediate need for a DevOps Team Lead to oversee a small team of ServiceNow developers for a Department of Defense customer. In this role you have the opportunity to help design and implement innovative and efficient business automation for a critical and high-visibility DoD customer.
We are seeking an experienced and results-driven DevOps Team Lead with a ServiceNow specialization to oversee and guide a team of developers focused on ServiceNow development and knowledge management. This leadership role requires expertise in running Agile teams, delivering incremental value to users through a DevOps pipeline, and leveraging the ServiceNow platform to meet mission-critical objectives. The ideal candidate will have a minimum of five years of development experience, demonstrated success in leading teams, and an active Top Secret/SCI U.S. Government clearance.
CLEARANCE REQUIRED: Active Top Secret/SCI US Government clearanceKey ResponsibilitiesLeadership & Team Management:
- Lead, mentor, and manage a team of ServiceNow developers, ensuring alignment with organizational goals.
- Plan and facilitate Agile ceremonies, including sprint planning, stand-ups, and retrospectives.
- Drive the adoption of Agile best practices and foster a collaborative, high-performance team environment.
- Oversee the design, development, and implementation of ServiceNow workflows to automate business processes.
- Manage the creation and maintenance of custom applications using the ServiceNow App Engine.
- Ensure all solutions meet scalability, reliability, and performance standards.
- Guide the team in delivering incremental value to users through a structured DevOps pipeline.
- Monitor and improve continuous integration and delivery processes for ServiceNow solutions.
- Work closely with stakeholders to prioritize and deliver features that align with organizational needs.
- Establish and maintain robust knowledge management practices within the ServiceNow platform.
- Optimize the organization, accessibility, and usability of knowledge articles to support operational efficiency.
- Act as the primary point of contact for ServiceNow-related initiatives and coordinate with other teams to ensure alignment.
- Maintain clear and effective communication with stakeholders, project managers, and leadership.
- Document technical designs, workflows, and development processes.
- Ensure all solutions adhere to security protocols and best practices, protecting sensitive data.
- Maintain compliance with government regulations and security clearance requirements.
Required Skills & Experience:
- Minimum of 5 years of experience as a Software Developer, with demonstrated leadership experience.
- 2 years of Experience with the ServiceNow platform
- Proven ability to manage and run Agile development teams.
- Expertise in delivering incremental value through DevOps pipelines.
- Strong understanding of ServiceNow platform features, including workflow design, scripting (e.g., JavaScript, Glide API), and custom application development.
- Active Top Secret/SCI (TS/SCI) U.S. Government clearance.
Preferred Skills & Certifications:
- Hands-on experience with ServiceNow App Engine and knowledge management modules.
- ServiceNow Certified Application Developer (CAD).
- ServiceNow Certified System Administrator (CSA).
- Familiarity with ITIL principles and ServiceNow ITSM module.
- Knowledge of continuous integration/continuous delivery (CI/CD) practices.
Other Requirements:
- U.S. Citizenship (mandatory).
- Exceptional leadership, communication, and problem-solving skills.
Tau Six offers a highly-competitive benefits package with PTO, 11 Holidays, 401(k) plan with a 6% company match, three health insurance plans to pick from, as well as dental, vision, long term disability, short term disability, and life insurance plans.
Join our team to lead cutting-edge ServiceNow solutions that drive operational excellence and deliver measurable value.
Top Skills
What We Do
Tau Six was founded with a plan to build a highly strategic, national security company, with specialized capabilities in cyber security, risk management, and secure system development & integration.
Intellectual property, privacy act protected information, critical command and control systems, and national security data are increasingly compromised by sophisticated cyber attacks. Working in partnership with our customers, Tau Six helps organizations plan and implement an integrated cyber strategy to minimize cyber security risk, increase mission assurance, and improve customer and organizational privacy.
Tau Six works together with our customers to assess vulnerabilities and threats, prioritize mitigation approaches based on the latest technology and best practices, and implement a comprehensive cyber security strategy.
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