About the Team:
This position is under our CTO org to support SRE functions for innovation and growth for the Banking Solutions, Payments and Capital Marketsbusiness.
What you will be doing:
Site Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions, Payments and Capital Markets business. Inthis role, the candidate will have the opportunity to make a lasting impact on the company's transformation journey, drive customer-centric innovation andautomation, and position the organization as a leader in the competitive banking, payments and investment landscape. Specifically, the Site ReliabilityEngineer will be responsible for the following:
Design and maintain monitoring solutions for infrastructure, application performance, and user experience.
Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments.
Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times.
Lead incident response, including identification, triage, resolution, and post-incident analysis.
Conduct capacity planning, performance tuning, and resource optimization.
Collaborate with security teams to implement best practices and ensure compliance.
Manage deployment pipelines and configuration management for consistent and reliable app deployments.
Develop and test disaster recovery plans and backup strategies.
Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes.
Participate in on-call rotations and provide 24/7 support for critical incidents.
What you bring:
Proficiency in development technologies, architectures, and platforms (web, API).
Experience with cloud platforms (AWS, Azure, Google Cloud) and IaC tools (Terraform).
Knowledge of monitoring tools (Prometheus, Grafana, DataDog) and logging frameworks (Splunk, ELK Stack).
Experience in incident management and post-mortem reviews.
Strong troubleshooting skills for complex technical issues.
Proficiency in scripting languages (Python, Bash) and automation tools (Terraform, Ansible).
Experience with CI/CD pipelines (Harness, Jenkins, GitLab CI/CD, Azure DevOps).
Ownership approach to engineering and product outcomes.
Excellent interpersonal communication, negotiation, and influencing skills.
What we offer you:
we hire the best. In return, you receive exceptional benefits including:
Opportunities to innovate in fintech
Tools for personal and professional growth
Inclusive and diverse work environment
Resources to invest in your community
Top Skills
What We Do
Zensar is a leading experience, engineering, and technology solutions company. We conceptualize, build, and manage digital products for Forbes Global 2000 clients across the hi-tech engineering, banking and financial services, insurance, manufacturing and consumer services verticals. With proven excellence across five core areas, including experience services, advanced engineering services, data engineering and analytics, foundation services, and application services, our solutions leverage industry-leading platforms to help our clients be competitive, agile, and disruptive while moving with velocity through change and opportunity. Zensar’s expansive ecosystem of 60+ technology partners, including Oracle, Salesforce, SAP, Guidewire, Automation Anywhere, Adobe, and UiPath, enables us to deliver comprehensive solutions to clients, facilitating seamless integration and allowing them to leverage cutting-edge technologies and tools for enhanced business outcomes. Zensar is part of the USD 4.4 billion RPG Group. With headquarters in Pune, India, our 10,500+ employees, representing over 50 nationalities, work from 30+ locations across North America, UK/Europe, and South Africa. Visit us at www.zensar.com
