We are looking for a DevOps / Senior Cloud Infrastructure Engineer to join us on a freelance basis to build the observability and incident management backbone for autonomous kitchen operations.
4-5 month project | full time | remote
- Senior-level experience as an AWS Cloud Engineer or Site Reliability Engineer.
- Strong, demonstrable focus on metric-driven observability, monitoring, and alerting at scale.
- Fluent, hands-on experience in Python for tooling and automation.
- Hands-on experience with Terraform for Infrastructure as Code.
- A proven track record of designing, architecting, and owning production systems end-to-end.
- Ability to work completely independently without a detailed spec sheet or heavy direction.
- Experience with Jira Service Management or similar ITSM/incident platforms is a plus.
- Experience with Grafana dashboarding pipelines at scale is a plus.
- Exposure to AI-assisted ops tooling (AI-Ops, runbook automation) is a plus.
- Prior experience in a fast-moving hardware, robotics, or IoT fleet environment is a plus.
- Standardize and own the Tech Ops Incident Management Platform using Jira Service Management across our production fleets.
- Automate incident resolution workflows with AI tooling, including runbook generation and assignment.
- Design and implement proper documentation for all Tech Ops incident processes to ensure a clean handover.
- Build out fleet management and task automation to support global 24/7 remote operations.
- Own and customize the data-driven observability layer via Grafana across all internal tech teams.
- Work closely with key leadership stakeholders (Head of Infrastructure & Cloud, VP Engineering) to independently drive architecture decisions.
RequirementsWhat do we mean by freelance?
Read more at Monterail Tech Network
Skills Required
- Senior-level experience as an AWS Cloud Engineer or Site Reliability Engineer.
- Metric-driven observability, monitoring, and alerting at scale.
- Fluent, hands-on experience in Python for tooling and automation.
- Hands-on experience with Terraform for Infrastructure as Code.
- Proven track record designing, architecting, and owning production systems end-to-end.
- Ability to work completely independently without detailed specs or heavy direction.
- Experience with Jira Service Management or similar ITSM/incident platforms.
- Experience with Grafana dashboarding pipelines at scale.
- Exposure to AI-assisted ops tooling (AI-Ops, runbook automation).
- Prior experience in fast-moving hardware, robotics, or IoT fleet environments.
What We Do
Monterail is a full-service software development company with 130+ experts on board delivering meaningful software for the fintech, proptech, wellness, and eCommerce sectors. For over 13 years now, we use Ruby on Rails and Flutter to build beautiful web and mobile applications. We have delivered 390+ successful projects for over 235 clients from different parts of the world. In 2016 & 2017 we were recognized by Deloitte as one of the fastest-growing tech companies in Central Europe as well as listed in the Financial Times 1000 rank two times in a row, in 2018 and 2019.
