DevOps Platform Engineering Manager

Posted 20 Days Ago
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Cleveland, OH, USA
In-Office
Senior level
Aerospace
The Role
Lead and develop a DevOps platform engineering team; design platform strategy, policies, and standards; architect and migrate infrastructure between cloud and on-prem; implement IaC and CI/CD tooling; troubleshoot and support engineers; optimize costs; evaluate new cloud technologies; manage vendor relationships and ensure security, disaster recovery, and continuity.
Summary Generated by Built In

POSITION SUMMARY

The Flexjet IT Team supports the technology needs of multiple established companies within the Private Jet industry. The DevOps Platform Engineering Manager is responsible for providing guidance and engineering solutions to fulfill business requirements using industry best practices and in accordance with architectural standards and engineering methodology. Have you always wanted to work for an innovative company that has the agility of a startup but has decades of experience as an industry leader within a fast-paced and growing industry like private aviation?

DUTIES & RESPONSIBILITIES

· Manage, train, and develop DevOps Platform Engineering team personnel, keeping apprised of deliverables/goals and actively overseeing priorities and workload.

· Design overall platforming engineering strategy for the organization, collaborating with Solution Architects, IT Security, IT Management and business leaders

· Develop platform engineering policies and procedures

· Architect, Develop, and Support the provisioning and migration of Infrastructure applications, servers, and services from cloud to on-premise services (where appropriate) while maintaining industry best practices for security, disaster recovery and business continuity.

· Architect, Design and Deliver solutions using existing Infrastructure components. Implement new infrastructure technologies as introduced and establish best practices for their adoption. Resolve unforeseen incidents and initiate change to ensure future issues can be managed more efficiently.

· Assists engineers and other operations team members in implementing and troubleshooting cloud and on-premises infrastructure solutions.

· Works closely with software architects to identify, research, and experiment with other cloud tools, technologies, and frameworks that will help our teams to move faster in our cloud environments.

· Establish standards for tools related to building, deploying, and monitoring software systems and documenting best practices.

· Identify improvements and options to reduce our operating costs in all environments.

· Interact with vendors and partners of your systems as needed

· Ability to be flexible with the schedule and work extra hours as needed

EDUCATION & EXPERIENCE

· Bachelor’s Degree in Computer Networking or related field; or equivalent combination of education and experience

· 5+ years of hands on experience working with AWS and/or Azure

· 5+ years experience managing virtual servers & SAN storage

· Good knowledge of Linux Operating Systems.

· Experience in working with software developers to troubleshoot deployment challenges

· Experience with software development processes and methodologies preferred

· Experience building cloud native/cloud first applications in a cloud environment such as AWS, Google Cloud, and Azure

· Experience preferred with platforms such as:

o AWS – MSK, API Gateway, IAM, DynamoDB, EKS

o Azure – Storage Accounts, Networking (for Hybrid), Container Applications, KeyVault

· Experience within a global enterprise

· Solid verbal and written communication skills, organizational skills, and attention to detail.

REQUIRED SKILLS

· Well versed in use and support of all newer Microsoft operating systems

· Solid understanding of Windows and Linux servers including Active Directory, File Permissions, Print Servers

· Understanding the use, concepts, and implementation of IaC (Terraform, Helm, Ansible, etc.) and provisioning/delivery via pipelines (Azure DevOps, GitHub Actions)

· Knowledge of source control (git) and source control platforms (Azure DevOps, Github)

· Troubleshoot basic Ethernet/IP network problems

· Ability to reason and select between multiple “correct” solutions. We are an always evolving entity. As such, the “rules” are more like guidelines. We follow our corporate guiding principles, and we adhere to industry best practices. If you struggle with vague work boundaries, then this may not be the position you are looking for

· Strong verbal and written communication

· Work well independently

· Manage your time well working simultaneous challenges without undue stress.

· Flexibility and willingness to work in a changing, entrepreneurial environment.

DESIRED QUALITIES

• Microsoft Azure Certification Preferred

• Hyper-converged infrastructure experience is a plus

• ITIL knowledge is a plus

• Prior experience in travel or aviation industries a plus

Skills Required

  • Bachelor's degree in Computer Networking or related field or equivalent experience
  • 5+ years hands-on experience with AWS and/or Azure
  • 5+ years managing virtual servers and SAN storage
  • Experience managing, training, and developing engineering teams
  • Strong knowledge of Linux operating systems
  • Well versed in newer Microsoft operating systems and Windows server administration
  • Experience with Active Directory, file permissions, and Windows server services
  • Experience with Infrastructure as Code (Terraform, Helm, Ansible, etc.)
  • Experience with provisioning/delivery via pipelines (Azure DevOps, GitHub Actions)
  • Knowledge of source control (git) and platforms (Azure DevOps, GitHub)
  • Ability to troubleshoot basic Ethernet/IP network problems
  • Experience working with software developers to troubleshoot deployment challenges
  • Experience building cloud-native/cloud-first applications in AWS, Google Cloud, or Azure
  • Experience within a global enterprise
  • Strong verbal and written communication and organizational skills
  • Flexibility with schedule and willingness to work extra hours as needed
  • Experience with platforms such as AWS MSK, API Gateway, IAM, DynamoDB, EKS (preferred)
  • Experience with Azure Storage Accounts, Networking for Hybrid, Container Applications, KeyVault (preferred)
  • Experience with software development processes and methodologies (preferred)
  • Microsoft Azure Certification (preferred)
  • Hyper-converged infrastructure experience (preferred)
  • ITIL knowledge (preferred)
  • Prior experience in travel or aviation industries (preferred)

Flexjet Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flexjet and has not been reviewed or approved by Flexjet.

  • Retirement Support Retirement benefits include a dollar-for-dollar 401(k) match up to 6%, with pilots eligible for added company retirement contributions and a deferred compensation program that begins after year three. Feedback suggests these features lift total retirement value beyond base pay for pilots and certified technicians.
  • Wellbeing & Lifestyle Benefits Pilot work rules emphasize home basing across 115+ domiciles, company-paid positioning on scheduled days, no reserve or calls on days off, and the ability to keep hotel and airline points. A high per diem and company-paid training further support day-to-day quality of life.
  • Pay Growth & Progression Pay is considered to have improved for pilots in 2024+, with first-year totals rising and base pay viewed as good relative to some Part 135 operators. Feedback suggests several non-flying roles track at industry standard or slightly above, aligning with local market medians.

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The Company
HQ: Cleveland, OH
1,304 Employees
Year Founded: 1995

What We Do

Flexjet first entered the fractional jet ownership market in 1995. Flexjet offers fractional jet ownership and leasing. Flexjet’s fractional aircraft program is the first in the world to be recognized as achieving the Air Charter Safety Foundation’s Industry Audit Standard, is the first and only company to be honored with 21 FAA Diamond Awards for Excellence, upholds an ARG/US Platinum Safety Rating and is IS-BAO compliant at Level 2. Flexjet’s fractional program fields an exclusive array of business aircraft—some of the youngest in the fractional jet industry, with an average age of approximately six years. In 2015, Flexjet introduced Red Label by Flexjet, which features the youngest fleet in the industry, flight crews dedicated to a single aircraft and the LXi Cabin Collection of interiors. To date there are more than 40 different interior designs across its fleet, which includes the Embraer Phenom 300, Challenger 350, the Embraer Legacy 450 and Praetor 500, Global Express, the Gulfstream G450, G500, G650 and G700, and the Aerion AS2 supersonic business jets. Flexjet is a member of the Directional Aviation family of companies. For more details on innovative programs and flexible offerings, visit www.flexjet.com or follow us on Twitter @Flexjet and on Instagram @FlexjetLLC.

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