From maker to market, Encompass is revolutionizing how technology supports the modern beverage industry–from winemaking with our vintrace solution to beverage production and distribution with our Encompass solutions, we are unlocking new levels of growth and efficiency for our customers across the entire three-tier beverage supply chain. Join our team of technology & beverage professionals as we drive innovation and modernization in one of the world’s oldest, and most passionate industries.
Encompass is seeking a motivated and passionate DevOps Manager to lead our DevOps organization and own the infrastructure that powers our customer-facing and internal systems. This role blends people leadership, technical vision, and hands-on execution in a highly cross-functional environment.
As DevOps Manager, you will be responsible for maintaining and evolving our AWS-based architecture, ensuring high performance, security, scalability, and reliability across our platforms. You will partner closely with Product, Engineering, Customer, Sales, Marketing, Services, Finance, and external partners to deliver resilient and cost-effective infrastructure solutions.
The ideal candidate is a strong communicator, a strategic thinker, and a leader who thrives in fast-paced SaaS environments.
What You’ll DoLeadership & Strategy
Lead, mentor, and manage a team of DevOps engineers, fostering a culture of accountability, collaboration, and continuous improvement
Champion and evolve Encompass’s server and infrastructure architecture strategy
Set priorities, manage workloads, and maintain regular communication across the DevOps team and broader international stakeholders
Infrastructure & Operations
Own and improve the AWS architecture supporting Encompass systems
Track and manage system performance, scalability, reliability, and security
Define and execute strategies to achieve and maintain high-performance systems
Build and maintain disaster recovery and system recovery plans
Serve as the escalation point for high-priority operational issues
Security, Compliance & Reliability
Support and lead efforts related to overall system security
Execute and manage third-party audit processes
Implement monitoring, alerting, and reporting to identify performance trends and risks
Collaboration & Communication
Partner with Finance on infrastructure cost analysis and budget planning
Communicate clearly and effectively with executive leadership, engineers, analysts, and cross-functional teams
Provide training and onboarding support to new employees and, when appropriate, customers
Continuous Improvement
Evaluate new technologies and conduct market research to stay current with emerging DevOps tools and practices
Identify opportunities to automate, optimize, and improve efficiency across systems and processes
Required Qualifications
Bachelor’s degree in Business, Computer Science, Computer Information Systems, or equivalent practical experience
4+ years of AWS management experience in a SaaS environment
2+ years of people management experience
Experience managing Snowflake environments
Hands-on experience with containers, CI/CD pipelines, and monitoring tools
Experience with SQL databases and performance optimization
Experience managing both Unix-based and Windows environments
Excellent written and verbal communication skills
Strong ability to independently prioritize work and manage competing demands
Proven ability to collaborate with distributed, cross-functional teams across multiple time zones
Preferred Attributes
Continuous improvement mindset with a strong focus on automation and efficiency
Comfort operating in a fast-paced, evolving environment
Strategic thinker with the ability to balance near-term execution and long-term vision
Additional Details
This role offers a competitive salary, bonus, and benefits. The salary for US-based employees located in the markets below may expect offers in the ranges for this role.
US annual base: $120,000 - $140,000 annually
A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above, based on the following considerations.
LocationWe are a hybrid organization and are open to applicants for both hybrid and fully remote roles, based in the US. Our US corporate office is located in for Collins, Colorado, US.
Our values shape the way we work together and serve our customers. They provide insight into our goals of disrupting the industry, figuring out better solutions, and doing so as part of a fast-paced, cohesive, fun-loving, and supportive team.
- Do the Right Thing
- Win Together
- Iterate & Learn
- Own It
- Be You
At Encompass, we aim for all of our employees to feel engaged, valued, and free to be who they are at work. We celebrate multiple approaches and points of view. We are committed to growing and empowering a diverse and inclusive community and believe that a team that works together with diverse lived experiences will strengthen our organization.
We are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
Top Skills
What We Do
Encompass digitally connects the beverage supply chain from end-to-end, providing Enterprise Resource Planning (ERP), CRM, eCommerce, and data and insights solutions uniquely designed for beverage producers/suppliers, distributors, and retailers. We know technology is the key to driving business growth in a fast-changing market. Together, with our open ecosystem of partners, our cloud-native, secure, and compliant solutions are optimized for continuous innovation.
