The Role
Own and operate a newly developed iOS/Android mobile app and its backend: manage releases and App Store/Play Store deployments, monitor performance and transactions, handle incidents, support CI/CD and backend operations, and define operational processes and best practices with cross-functional teams.
Summary Generated by Built In
Founded in 1999 in Vienna, the Qualysoft Group is a manufacturer-independent IT consulting and services company, which successfully provides support for its international customers with the aim of boosting their competitiveness and economic efficiency through innovative IT solutions.
Its focus is on financial services providers, telecommunications companies, the automotive industry and energy service providers. Over 400 employees in 6 subsidiaries work together to ensure state of the art solutions for our clients.
We are looking for new colleagues in Qualysoft teams for diverse projects providing continuous learning opportunities. Our common goal is to provide honesty, development and a stable background while getting to know the latest technologies. We are waiting for your application for the position below!
The primary objective of this role is to take operational ownership of a newly developed mobile application that is being introduced as an extension of our existing Online Card Center (OCC) platform. The successful candidate will be responsible for establishing and leading the operational support model for the mobile application, ensuring its stable, secure, and reliable operation across iOS and Android platforms. This includes managing releases, coordinating application deployments through the Apple App Store and Google Play Store, monitoring service availability and performance, handling incidents, and working closely with development, infrastructure, and business teams. As this is a newly established service area, the role offers the opportunity to shape operational processes, define best practices, and contribute to building the future mobile application operations capability within the organization.
Responsibilities:
- Ensure the stable operation of business-critical mobile applications (iOS and Android) and related backend systems.
- Monitor application performance, availability, and fleet card transaction processes.
- Manage incidents, coordinate issue resolution, and drive proactive problem prevention.
- Oversee application releases, version management, and deployments through Apple App Store and Google Play Store.
- Monitor and support CI/CD pipelines and backend platform operations.
- Collaborate closely with development, infrastructure, and business teams to ensure service reliability.
- Contribute to the design and establishment of operational processes and best practices for a newly introduced digital service.
Requirements:
- 3–5 years of experience in Application Operations, Production Support, or DevOps roles.
- Hands-on experience supporting mobile applications (iOS and/or Android).
- Good understanding of CI/CD pipelines and release management processes.
- Experience with incident management and troubleshooting in production environments.
- Knowledge of API-based systems and integrations.
- Strong ownership mindset, proactive attitude, and excellent communication skills.
- Ability to work independently and effectively during critical incidents.
Why we think you will love working here:
With us you count as a person, our doors are always open.
We live the Qualysoft Team Spirit and stand for transparency!
Fresh wind and new ideas are welcome, because standstill is a foreign word at Qualysoft.
Skills Required
- 3-5 years experience in Application Operations, Production Support, or DevOps roles
- Hands-on experience supporting mobile applications (iOS and/or Android)
- Experience managing deployments through Apple App Store and Google Play Store
- Good understanding of CI/CD pipelines and release management processes
- Experience with incident management and troubleshooting in production environments
- Knowledge of API-based systems and integrations
- Strong ownership mindset, proactive attitude, and excellent communication skills
- Ability to work independently and effectively during critical incidents
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The Company
What We Do
With 25 years of experience serving more than 250 international clients, we are a one-stop shop for IT services and digitizing business needs. Powered by more than 500 specialists in Central and Eastern Europe, we have the expertise to close the gap between technology and your business growth
