The Role
Provide Level 2 support for infrastructure, applications, and production. Troubleshoot Linux and Windows servers, CI/CD pipelines, REST APIs, and databases. Monitor logs and performance, run SQL checks, handle incidents and RCAs, coordinate with L3 engineers, apply patches and configuration updates, and enforce security and access controls.
Summary Generated by Built In
Job Description:
- Provide Level 2 support for infrastructure, applications, and production environments
- Troubleshoot Linux and Windows server environments
- Manage CI/CD pipelines and version control (Git)
- Support cloud platforms (AWS, Azure, or GCP)
- Troubleshoot REST APIs and application issues
- Perform log analysis, monitoring, and performance checks
- Execute basic SQL queries and validate database backups
- Handle incident management, root cause analysis (RCA), and documentation
- Coordinate with L3 engineers and development teams
- Implement patches, configuration updates, and fixes
- Enforce security best practices and access controls
RequirementsQualifications:
- Bachelor’s degree in IT, Computer Science, Engineering, or related field (preferred)
- 2 years of experience in DevOps, System Administration, or Application Support
- Strong experience with Linux (Ubuntu, RHEL) and Windows Server
- Knowledge of CI/CD tools (Jenkins, GitHub Actions, GitLab CI)
- Experience with Git version control
- Basic cloud knowledge (AWS / Azure / GCP)
- Understanding of REST APIs, HTTP methods, and authentication
- Basic SQL skills (MySQL, PostgreSQL, or MS SQL)
- Experience with monitoring and troubleshooting tools
- Hands-on experience in Linux, cloud platforms, CI/CD pipelines, API support, and infrastructure monitoring, with the ability to work effectively in high-pressure environments.
Top Skills
AWS
Azure
GCP
Git
Github Actions
Gitlab Ci
Jenkins
Linux
Ms Sql
MySQL
Postgres
Rest Apis
Rhel
Ubuntu
Windows Server
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The Company
What We Do
Your trusted business partner for IT solutions and services. Questronix has grown to be one of the largest IT solutions and service providers and systems integrator in the Philippines since 1987 that has earned awards and certificates through its focused professional team of experts
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