The Role
The DevOps Engineer is responsible for maintaining cloud infrastructure, deployment pipelines, and ensuring high availability systems, supporting Product and Implementation teams.
Summary Generated by Built In
About Can/Am Technologies
At Can/Am, we have been creating great software that empowers our clients to provide outstanding service to their customers for over 15 years. Our Teller Cashiering software is an industry-leading solution that automates and streamlines cash handling and financial management practices for Local Government. Can/Am serves clients across North America, with staff operating in the following locations: Edmonton Alberta and Denver Colorado.
We've built an engaged team of hard-working and collaborative people in our U.S. and Canadian locations. Successful Can/Am team members model these values:
Position Summary
Can/Am is looking for a dedicated and thorough DevOps Engineer with at least 5+ years of hands-on experience in DevOps, maintaining cloud infrastructure, deployment pipelines, and release processes.
Can/Am is embarking on continued growth and expansion of our client base, and this role will be critical in ensuring our infrastructure scales reliably and efficiently to meet increasing demand. You will be a key player in supporting our Product and Implementation teams, working alongside a committed group of professionals to deliver seamless deployments and maintain high-availability systems.
You will report to the Director of DevOps and Support.
Qualifications
The candidate should be a fast learner with an aptitude for understanding and maintaining complex systems.
Key Goals and Success Criteria
What you will receive
If you are qualified for this position and have a passion for automation, infrastructure excellence, and supporting mission-critical systems for public sector clients, we would love to hear from you!
EOE Statement
Can/Am is an Equal Opportunity Employer that does not discriminate on the basis of age, race, sex, religion, national origin, disability, or any other non-merit factor protected by applicable federal, state, and local laws.
Can/Am is committed to working with and providing reasonable accommodation for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please contact [email protected] and let us know the nature of your request and your contact information.
At Can/Am, we have been creating great software that empowers our clients to provide outstanding service to their customers for over 15 years. Our Teller Cashiering software is an industry-leading solution that automates and streamlines cash handling and financial management practices for Local Government. Can/Am serves clients across North America, with staff operating in the following locations: Edmonton Alberta and Denver Colorado.
We've built an engaged team of hard-working and collaborative people in our U.S. and Canadian locations. Successful Can/Am team members model these values:
- Pursue thoughtful understanding | approaching every situation and person with compassion, seeking to gain insight at a deeper level
- Challenge reality | honestly aspiring to improve with forward-focused ambition
- Engage growth together | cultivating a dynamic environment with opportunities to learn, have fun, and realize full potential
- Spark | igniting joyful experiences and innovative solutions with passion and energy
- Pay it forward | creating lasting value by investing generously in our people, platforms and community
Position Summary
Can/Am is looking for a dedicated and thorough DevOps Engineer with at least 5+ years of hands-on experience in DevOps, maintaining cloud infrastructure, deployment pipelines, and release processes.
Can/Am is embarking on continued growth and expansion of our client base, and this role will be critical in ensuring our infrastructure scales reliably and efficiently to meet increasing demand. You will be a key player in supporting our Product and Implementation teams, working alongside a committed group of professionals to deliver seamless deployments and maintain high-availability systems.
You will report to the Director of DevOps and Support.
Qualifications
The candidate should be a fast learner with an aptitude for understanding and maintaining complex systems.
- 3-5 years of hands-on DevOps experience with AWS cloud infrastructure
- Strong proficiency with AWS services including EC2, RDS, S3, and CloudFormation or Terraform
- Experience with CI/CD tools such as Jenkins, GitLab CI, or GitHub Actions
- Working knowledge of containerization technologies (Docker, ECS/EKS)
- Experience implementing infrastructure-as-code practices
- Strong understanding of version control systems (Git) and branching strategies
- Experience with configuration management and automation tools
- Knowledge of networking concepts, including VPCs, subnets, load balancers, and security groups
- Understanding of database administration and backup/recovery procedures
- Strong problem-solving abilities with a focus on root cause analysis
- Excellent attention to detail and documentation practices
- Ability to communicate technical concepts to non-technical stakeholders
- Experience with incident management and on-call responsibilities
- Experience supporting SaaS applications for government or regulated industries
- Knowledge of security and compliance requirements for government clients
- Experience with monitoring and alerting tools (CloudWatch, Datadog, PagerDuty, etc.)
- Scripting experience (Bash, PowerShell)
- Coding language experience (.NET)
- Familiarity with Agile/Scrum development methodologies
- AWS certifications (Solutions Architect, DevOps Engineer, SysOps Administrator preferred)
Key Goals and Success Criteria
- Establish and maintain reliable CI/CD pipelines with minimal deployment failures
- Optimize AWS infrastructure for cost-effectiveness and scalability
- Achieve high system uptime through comprehensive monitoring and proactive maintenance
- Support Product and Implementation teams with efficient deployment processes and documentation
- Implement infrastructure-as-code practices for repeatable, auditable infrastructure management
- Maintain security and compliance standards appropriate for government clients
- Develop and maintain disaster recovery and business continuity plans
- Automate routine operational tasks to improve efficiency and reduce manual errors
- Establish clear documentation for infrastructure, deployment procedures, and runbooks
- Implement and maintain backup strategies with regular testing of restoration procedures
- Reduce mean time to recovery (MTTR) for production incidents through effective monitoring and response procedures
- Foster a culture of continuous improvement through post-incident reviews and iterative enhancements
What you will receive
- A challenging, fulfilling career with co-workers who interact within the framework of our values as a small, vibrant team
- A competitive pay scale (Starting Base Salary of $110,000)
- Generous benefits
- Health
- Dental
- Vision
- Life
- 401k
- The opportunity to make a real difference in the lives of our clients
If you are qualified for this position and have a passion for automation, infrastructure excellence, and supporting mission-critical systems for public sector clients, we would love to hear from you!
EOE Statement
Can/Am is an Equal Opportunity Employer that does not discriminate on the basis of age, race, sex, religion, national origin, disability, or any other non-merit factor protected by applicable federal, state, and local laws.
Can/Am is committed to working with and providing reasonable accommodation for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please contact [email protected] and let us know the nature of your request and your contact information.
Top Skills
.Net
AWS
Bash
CloudFormation
Cloudwatch
Datadog
Docker
Ec2
Ecs
Eks
Git
Github Actions
Gitlab Ci
Jenkins
Pagerduty
Powershell
Rds
S3
Terraform
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The Company
What We Do
The Can/Am team is passionate about creating software that empowers people in what they do best. We design clean, usable software solutions that staff love to use, enabling organizations to run more efficiently and effectively. Can/Am's solutions aim to get "out of the user's way" enabling better customer interaction and more effective use of time
