As a DevOps Engineer at SuperDial, you will own the infrastructure, deployment, and reliability foundations that enable our product and engineering teams to move quickly and safely. You will partner closely with engineering to ensure our systems are secure, observable, and resilient as the company scales.
This is a hands-on, high-ownership role for someone who wants to build infrastructure the right way early.
About the Role:Own and scale SuperDial’s cloud infrastructure and deployment systems on Google Cloud Platform
Design and maintain CI/CD pipelines to support fast, reliable releases
Improve system reliability, availability, and performance across environments
Implement monitoring, logging, and alerting to ensure strong observability
Partner with engineering to improve developer experience and deployment workflows
Establish infrastructure-as-code and environment management best practices
Support security, compliance, and access controls in a healthcare context
Manage incident response and postmortems with a focus on learning and prevention
Plan for scalability, cost efficiency, and long-term system health
Ramp on SuperDial’s architecture, infrastructure, and deployment workflows
Audit existing GCP setup, environments, CI/CD pipelines, and monitoring
Identify reliability, security, or scaling risks
Ship small but meaningful improvements to infrastructure or tooling
Build strong relationships with engineering and product teams
Take ownership of core infrastructure and deployment pipelines
Improve CI/CD reliability, speed, and developer experience
Implement or strengthen monitoring, logging, and alerting
Address high-impact reliability or security gaps
Support production releases and incident response with confidence
Establish a scalable, secure infrastructure strategy aligned with product growth
Improve system resilience and availability under increasing load
Formalize best practices for infrastructure, deployments, and incident response
Proactively plan for scaling, cost optimization, and compliance needs
Become the go-to owner for infrastructure and reliability at SuperDial
4+ years of experience in DevOps, Infrastructure, or Site Reliability Engineering
Strong experience with Google Cloud Platform
Experience building and maintaining CI/CD pipelines
Familiarity with infrastructure-as-code tools (Terraform or similar)
Experience with monitoring and logging tools (Cloud Monitoring, Datadog, or similar)
Strong understanding of security best practices and access controls
Comfort operating in fast-moving, low-process environments
Strong ownership mindset and excellent communication skills
High ownership over infrastructure and reliability from an early stage
Direct impact on product velocity, stability, and customer trust
Small, high-caliber team solving meaningful problems in healthcare
Competitive compensation and meaningful equity
Opportunity to shape DevOps and reliability practices from the ground up
Compensation
This role offers a competitive base salary in the range of $140,000–$175,000, along with equity, comprehensive benefits, and unlimited PTO. Final compensation will be determined by experience, scope, and level of responsibility.
Top Skills
What We Do
SuperDial is a voice AI company automating the phone calls that drain time and money from healthcare operations. Its voice AI agents handle benefits verification, prior authorization, claims follow-up, credentialing, and other RCM workstreams, freeing up revenue cycle teams to focus on what matters. Customers include leading provider organizations, billing companies, and payers.
