About Us
Soum is on a mission to revolutionize e-commerce in the MENA region and beyond by building the most convenient and trustworthy re-commerce marketplace in the region. We're reshaping how C2C marketplaces operate, making buying and selling second-hand products seamless and reliable. Since our launch in July 2021, Soum has become one of the fastest-growing startups in the region, achieving rapid expansion in both our team and product offerings. In recognition of our impact and growth, we were proudly named one of the Top 10 LinkedIn Startups in Saudi Arabia for 2024.
Overview
We are looking for a DevOps Engineer interested in building performant, stable and resilient infrastructure. You will be responsible for architecting and building the infrastructure, as well as coordinating with the teams responsible for other layers of the product infrastructure.
Building a stable infrastructure is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Role & Responsibilities
Take responsibility for the scalability, stability and availability of our low-latency and mission-critical systems.
Enhance the CI/CD pipeline using GitHub Actions.
Generate and maintain Helm manifests for Kubernetes.
Maintain our Infrastructure as Code.
Set up and maintain monitoring via New Relic, Prometheus and Grafana.
Debug infrastructure and detect bottlenecks.
Take responsibility for the company-wide tech infrastructure across all environments.
Manage VPN, load balancers and firewalls.
Take responsibility for high availability and disaster recovery.
Implement secure and stable infrastructure.
Drive continuous improvement and cost optimization.
Take responsibility for 24x7 monitoring, resolving infrastructure-tier incidents and escalating to upper tiers where necessary.
Investigate incidents and produce clear incident report documentation.
Skills
Excellent understanding of GCP cloud and AWS cloud.
Knowledge of containerized environments with Kubernetes and Docker.
Ability to develop a well-managed infrastructure setup.
Strong hands-on experience building high availability infrastructure using EKS on AWS.
Strong understanding of IaC, specifically Terraform.
Strong understanding of GitOps, specifically ArgoCD.
Strong understanding of securing production infrastructure.
Qualifications
Minimum 2 years of experience in DevOps on production applications.
Minimum 1 year working with Terraform.
Minimum 1 year working with infrastructure monitoring tools.
Experience in designing and architecting high performing applications.
Experience in agile development practices.
Experience in a fast growing startup is a plus.
AWS certifications are a plus.
Skills Required
- Minimum 2 years of experience in DevOps on production applications
- Minimum 1 year of experience working with Terraform
- Minimum 1 year of experience with infrastructure monitoring tools
- Excellent understanding of GCP and AWS cloud
- Knowledge of Kubernetes and Docker containerized environments
- Strong hands-on experience building high-availability infrastructure using AWS EKS
- Strong understanding of infrastructure as code, specifically Terraform
- Strong understanding of GitOps, specifically ArgoCD
- Strong understanding of securing production infrastructure
- Experience designing and architecting high-performing applications
- Experience with agile development practices
- Experience in a fast-growing startup
- AWS certifications
What We Do
At Soum, we're on a mission to build a marketplace that enables users to buy and sell anything online with convenience, trust, and ease starting in the MENA market. We began with second-hand electronics in KSA, becoming market leaders, and are now expanding to used cars and collectibles. In just two years, we've facilitated hundreds of thousands of transactions across 150+ locations in the Kingdom, maintained 10,000 active listings at any given time, earned the distinction of being the 10th most downloaded e-commerce app in KSA for 2023, and received more than 5 million app downloads. Our team, Soumers, have worked in over 14 countries from the US to South Korea. We are always on the look out for the best and brightest to join. We look beyond resumes and titles, we look for the innovators, the hungry, the go-getters. We offer them the autonomy to experiment, learn, fail, and grow. Every transaction on Soum is guaranteed; we hold funds until the item is delivered and confirmed by the buyer, thanks to our proprietary fulfillment and payment systems. This ensures a secure and reliable marketplace experience. Soum has pioneered a solution that have transformed digital commerce for sellers in the wider region: Individuals: Enjoy unique home pick-up and delivery services, secure payments, and transaction guarantees for worry-free selling. Small Businesses: Sell faster and reach a wider audience with our dedicated "Merchant App." Teleco and retail partners: Gain optimal returns with bulk-selling options, comprehensive inspections, and efficient warehouse management. We deploy AI models to power our marketplace with personalized recommendations, dynamic pricing, predictive analytics, and fraud detection, ensuring a smarter, safer, and more efficient platform for our users. Soum is backed by local and regional investors including, amongst others, Jahez Group, Isometry Capital, and Al Rajhi Partners and have raised $22Mn to date.
