DevOps Engineer
Point & Pay- Remote (Must reside in either FL or TX)
Point & Pay by North. Custom payment solutions for government and utilities.
Who we are:
Point & Pay by North builds and integrates advanced payment solutions for governments, utility companies, courts, HOAs, property management companies, and other industries with unique payment needs. Solutions cover the entire payment lifecycle, from paper and electronic billing to online presentment and remittance processing.
Job Summary:
DevOps engineers build, test and maintain infrastructure and tools so that software can be developed and released. DevOps (development operations) is a series of practices and processes that help organizations speed up and automate aspects of developing, testing, releasing and updating software.
The DevOps Engineer will be part of the core DevOps engineering team within our Production Support team to continue to evolve the environments catering to developers, production and non-production environments and building the tools and processes to ensure our environments run efficiently and smoothly.
What you'll do:
- Assist in the provisioning, configuration, operation, and maintenance of system software, cloud, and virtualized infrastructure (automation and pipelines are key).
- Maintain existing CI/CD pipelines (GitLab CI/Runners) to streamline release and development processes.
- Execute and update basic automation scripts (Python, Bash) for reporting, metrics, or operational tasks.
- Investigate and resolve technical issues, performing root cause analysis (RCA) and providing escalation support within the Production Support team.
- Follow and update documented procedures for system troubleshooting, maintenance, and runbooks.
- Support system security standards by assisting with agent maintenance and vulnerability remediations (Tenable Nessus and Wiz).
- Maintain detailed technical documentation in Jira and Confluence.
- Work collaboratively within Product Support team workflows and actively share knowledge across the team.
What we need from you:
- Bachelor’s degree in IT or related field or equivalent work experience
- Solid understanding of typical SDLC and Agile development methodologies
- 1-3 years of IT project experience with proven database and infrastructure work (MS SQL and PostgreSQL DB’s and virtualized guests using VMWare and XCP)
What we offer:
We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:
- Medical, Dental, & Vision Coverage
- Flexible Paid Time Off
- 401(k) + Match
- Education Assistance
- Paid Maternity & Paternity Leave
- Mental Health Support & Well-Being Program
- Company-funded Lifestyle Spending Account
Salary Range: $xxx,000 - $xxx,000
Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.
To learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands
Skills Required
- Bachelor’s degree in IT or a related field, or equivalent work experience
- Understanding of software development life cycle and Agile methodologies
- 1–3 years of IT project experience
- Experience with databases, including MS SQL and PostgreSQL
- Experience with virtualized environments using VMware and XCP
- Must reside in Florida or Texas
What We Do
NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!
Why Work With Us
At North, we put a clear focus on team member well-being, both personally and professionally. We offer Flexible PTO and Work by Choice policies (i.e. work remotely, in office, or hybrid) that create the flexibility our team members need to do their best work.
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