DevOps Engineer - Live Video

Reposted 6 Days Ago
Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
2M-4M Annually
Mid level
Artificial Intelligence • Healthtech • Software • Telehealth
Building AI agents for healthcare operations
The Role
As a DevOps Engineer, you will manage production infrastructure, implement CI/CD workflows, maintain monitoring stacks, and support incident responses.
Summary Generated by Built In
About us:

100ms is building AI agents that automate complex patient access workflows in U.S. healthcare — starting with benefits verification, prior authorization, and referral intake in specialty pharmacy.

We help care teams reduce delays and administrative burden so that patients can start treatment faster. Our automation platform combines deep healthcare knowledge with LLM-based agents and robust ops infrastructure.

You’ll be joining a specialised team at 100ms focused on healthcare automation using AI.

What Will You Do :

  • Own and operate production infrastructure, multiple GKE clusters with HA, autoscaling, and observability.
  • Manage GitOps workflows using Argo CD for automated, version-controlled deployments.
  • Maintain and optimise monitoring & alerting stacks using Prometheus, Grafana, and Loki.
  • Implement infrastructure as code using Terraform for GCP resources and Kubernetes manifests.
  • Lead or support incident response, cluster upgrades, and disaster recovery procedures.

Who Can Apply :

  • Computer Science/Engineering or equivalent practical experience
  • Minimum 3 years of hands-on experience with Kubernetes in a production environment.
  • Strong knowledge of CI/CD pipelines and GitOps workflows using Argo CD or similar.
  • Proficient in infrastructure automation using Terraform and Helm.
  • Experience managing monitoring/logging stacks (Prometheus, Loki, Grafana, Alertmanager).
  • Comfortable with Linux systems, shell scripting, and basic networking.

Good to have :

  • Prior experience with handling large infrastructure
  • Knowledge of secrets management tools (e.g., HashiCorp Vault, Sealed Secrets).
  • Prior experience with handling GCP and GKE
  • Experience with open source contribution
  • Ability to speak and write in English fluently and idiomatically
  • Strong inclination to keep up-to-date with latest trends, learn new concepts, or contribute to open-source projects and would be eager to talk about ideas in internal or external forums

Why 100ms.ai

  • You'll be part of a small team at a fast-growing engineering-first startup.
  • You'll work with engineers across the globe with experience in video at places like Facebook and Hotstar.
  • You can grow as an individual contributor or as a team leader - freedom to set your own goals.

Additional Information

  • At 100ms, we place a strong emphasis on in-office presence to promote collaboration and strengthen company culture.
  • Under the current policy, employees are expected to work from the office at least three days a week—Tuesday, Wednesday, and Friday—as an essential part of their role.

Website

  • https://www.100ms.ai/

Top Skills

Argo Cd
GCP
Grafana
Helm
Kubernetes
Linux
Loki
Prometheus
Terraform
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The Company
HQ: San Francisco, California
66 Employees
Year Founded: 2020

What We Do

100ms AI builds voice-first AI agents for healthcare operations, automating high-friction workflows like scheduling, intake, benefits verification, prior authorization, and telehealth coordination. We combine deep expertise in real-time communications with healthcare-grade AI infrastructure to help care teams scale with empathy, precision, and compliance. Our agents are designed to be safe enough for clinical use, human enough to build trust, and flexible enough to adapt to any workflow, from solo clinics to large health systems. Previously known for powering real-time video in platforms across EdTech, fitness, and virtual events, 100ms is now focused on transforming healthcare operations through conversational AI that works in the real world. Founded in 2020, we are a team of engineers, clinicians, and operators committed to building the future of healthcare conversations.

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