How you will make an impact as a Device Coordinator:
- Manages large quantity of test devices (phones, tablets, watches, pumps, etc.) and support provisions (CGM, infusion sets, extension sets, etc.) using an asset tracking system
- Device enrollment, configuration, and OS/software version management of test devices
- Data hygiene responsibilities including wiping and resetting devices between test cycles
- Proactively pursues resolution of observations to maintain fleet of test assets
- Provides training, supervision, and mentorship of other team members (i.e., other test technicians) in the use of test equipment and devices
- Maintains fixtures and lab equipment; ensures communication of issues with the Lead Test Technician or Test Manager(s), as required
- Supports recurring maintenance and audit activities as required
- Supports with maintaining appropriate lab cleaning and maintenance supplies
- Ensures safe test case execution and lab safety procedures are followed by all team members
- Generation of anomaly reports during equipment configuration process
- Authority to remove devices from service that fail to meet configuration standards
- Coordination with IT or engineering for network or connectivity-related issues
- Track and order supplies, as well as make stock room requests
- Knowledge of the quality system (SOPs, calibration program, etc.) & lab safety requirements
- Understands product and patient use case, and can impart this knowledge to employees
- Understands proper use of measurement equipment / fixtures and how they can influence results
- Basic computer skills and training in device programming utilized for testing
- Well organized; proactively oversees device management and storage
About DEKA:
One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to DEKA Research & Development, where we are taking the same innovation and cutting-edge technology into the modern age.
Behind DEKA’s brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. Here at DEKA, some of the most innovative and life-changing products of our time are created, and new ideas are always welcome and explored.
Skills Required
- Manage large quantities of test devices and support provisions using an asset tracking system
- Device enrollment, configuration, and OS/software version management
- Data hygiene tasks including wiping and resetting devices between test cycles
- Provide training, supervision, and mentorship of other test technicians
- Maintain fixtures and lab equipment and communicate issues to Lead Test Technician or Test Manager
- Knowledge of quality systems (SOPs, calibration program) and lab safety requirements
- Understand product and patient use case and impart that knowledge to team members
- Understand proper use of measurement equipment/fixtures and their influence on results
- Basic computer skills and training in device programming utilized for testing
- Organizational skills to proactively oversee device management and storage
What We Do
DEKA is one of the leading research and development companies in the country and is the birthplace of some of the most innovative and life-changing products of our time. For over thirty years, DEKA Research & Development Corp. has made Manchester, New Hampshire home. Located about an hour from Boston, the beach, and the mountains, we are situated in the beautiful and historic Amoskeag Millyard buildings located in downtown Manchester. DEKA continues to be a place where no idea seems too big and where creativity and crazy cool gizmos reign supreme. The engineers, technicians, machinists, designers and all of the other folks who make up DEKA are some of the most creative and innovative professionals you could ever hope to meet. It's a place where one crazy idea can end up being the next greatest invention. At DEKA we embrace the spirit of innovation and constantly aim to turn the impossible into a reality. DEKA is filled with people who are driven to be among the best and brightest in their field of work. It’s a concentrated bunch of really smart thinkers, doers and problems solvers, who are driven to using innovative design solutions and state-of-the-art technology to improve lives. We all see endless possibilities in the power of technology to do good. Employees have the opportunity to work on diverse projects that have a positive, enduring impact on millions of people worldwide. We are growing! We're always seeking passionate individuals to join our growing team of evolved thinkers.
